Support » Plugin: Product Reviews Import Export for WooCommerce » customer review count (0) of products that have been reviewed

  • Resolved isaactannerdempsey

    (@isaactannerdempsey)


    Thanks for providing additional information.

    I think that the best way forward is to reach out to the developer of that import plugin and ask them to check this issue. Review count on product pages is displayed by the standard WooCommerce, so the import plugin must be missing something that is required by the standard WooCommerce reviews format.

    Alternatively, you can also use the Import utility that comes with our plugin.

    Post Link: https://wordpress.org/support/topic/no-displaying-reviews-slider/#post-13436343

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author webtoffee

    (@webtoffee)

    Hi @isaactannerdempsey,

    We have tested the same in our test environment with the latest version of the plugin and were unable to replicate the issue. The imported review count was displayed on the product page. Please refer to the below screenshots.

    Screenshot 1: https://imgur.com/0gqpPpI
    Screenshot 2: https://imgur.com/wGpLLId

    Could you please try adding a review manually from the backend of the site and check if that count is displayed or not. If the issue occurs with the imported reviews only then please share with us the importing CSV. You may please share it with us by uploading to Google Drive or any similar service and sharing the link. Or else you may please send it to us via support.

    Thread Starter isaactannerdempsey

    (@isaactannerdempsey)

    Do you think it could be a schema issue?

    Plugin Author webtoffee

    (@webtoffee)

    Hi @isaactannerdempsey,

    Could you please share with us your importing CSV file so that we can check it. You may please share it with us by uploading to Google Drive or any similar service and sharing the link. Or else you may please send it to us via support.
    Also please try switching the active theme on your site and check.

Viewing 3 replies - 1 through 3 (of 3 total)
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