Title: Customer notes field
Last modified: September 26, 2017

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# Customer notes field

 *  Resolved [brimsbane](https://wordpress.org/support/users/brimsbane/)
 * (@brimsbane)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/customer-notes-field/)
 * Hi I was unable to get the customer notes field to show up when using the WP 
   simple paypal shopping cart plugin. A few hours on the phone with paypal support
   and one tier two ticket later the issue was tracked down. The WP SPSC plugin 
   is still coded to use the “no_note” and “cn” variables, these variables have 
   been depreciated and are no longer valid. Payapl now only accepts the “on0” and“
   os0″ variables.
 * Here is an example the tech gave me (<input type=”hidden” name=”on0″ value=”Special
   Note”>Special Note: </td></tr><tr><td><input type=”text” name=”os0″ maxlength
   =”200″></td></tr>)
 * Will the plugin be updated to use the new variables?
 * I attempted to update my installed copy, but i am unsure how to make it work 
   with the variable “. $wp_cart_note_to_seller_text .”.
 * Here is the line that i replaced, it shows “Special Note:” next to the checkout
   button with a small text box below it.
    $output .= ‘<input type=”hidden” name
   =”on0″ value=”Special Note” />Special Note: </td></tr><tr><td><input type=”text”
   name=”os0″ maxlength=”200″></td></tr> value=”‘ . $wp_cart_note_to_seller_text.‘”/
   >’;
 * Original line
    $output .= ‘<input type=”hidden” name=”no_note” value=”0″ /><input
   type=”hidden” name=”cn” value=”‘ . $wp_cart_note_to_seller_text . ‘” />’;
 * Depreciated variables:
    [https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/Appx_websitestandard_htmlvariables/#deprecated-variables](https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/Appx_websitestandard_htmlvariables/#deprecated-variables)
 * New Variables:
    [https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/Appx_websitestandard_htmlvariables/#id08A6HF080O3](https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/Appx_websitestandard_htmlvariables/#id08A6HF080O3)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/customer-notes-field/#post-9533152)
 * Hi, thank you for reporting this findings from PayPal support. I have submitted
   a message to the plugin developers to investigate further this issue.
 * Kind regards
 *  Plugin Author [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/)
 * (@mra13)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/customer-notes-field/#post-9534024)
 * Hi, We are in the process of adding a new feature to the plugin so it can collect
   a custom input in the shopping cart. This feature should be added to the plugin
   in the next release or the one after that.
 *  Thread Starter [brimsbane](https://wordpress.org/support/users/brimsbane/)
 * (@brimsbane)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/customer-notes-field/#post-9535065)
 * Thank you
 *  [tiameg](https://wordpress.org/support/users/tiameg/)
 * (@tiameg)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/customer-notes-field/#post-9597543)
 * Is there any ETA on this feature?
    I’ve just installed the plugin and set it 
   all up to find the customer cant add a custom message, which stops me in my tracks
   as my product requires a DOB to be added? Thanks
 *  Plugin Author [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/)
 * (@mra13)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/customer-notes-field/#post-9811514)
 * Here is the new addon to collect customer input:
    [https://www.tipsandtricks-hq.com/ecommerce/wp-simple-cart-collect-customer-input-in-the-shopping-cart-4396](https://www.tipsandtricks-hq.com/ecommerce/wp-simple-cart-collect-customer-input-in-the-shopping-cart-4396)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Customer notes field’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-simple-paypal-shopping-cart/assets/icon-128x128.
   png?rev=2722490)
 * [Simple Shopping Cart](https://wordpress.org/plugins/wordpress-simple-paypal-shopping-cart/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-simple-paypal-shopping-cart/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-simple-paypal-shopping-cart/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-simple-paypal-shopping-cart/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-simple-paypal-shopping-cart/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-simple-paypal-shopping-cart/reviews/)

## Tags

 * [customer notes](https://wordpress.org/support/topic-tag/customer-notes/)

 * 5 replies
 * 4 participants
 * Last reply from: [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/customer-notes-field/#post-9811514)
 * Status: resolved