Support » Plugin: PayPal Express Checkout for WooCommerce » Customer notes and phone number not showing

  • Resolved lucamarketingsm



    I’ve ran some tests with the PayPal Express Checkout for Woo plugin. No customer phone number are saved into my orders in WooCommerce/WordPress. This is crucial for my buisness.

    When I tried to use “Cash on delivery” as payment option, all information was saved instantly. This means that the problem is within the PayPal Express Checkout for Woo plugin…

    How can I fix this? I need the customer phone number saved into my orders within WooCommerce. Thanks for any help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author wpgateways


    Hello @lucamarketingsm,

    Thanks for your support ticket!

    We need more information about issue, You have test with checkout page or cart page or product details page using express checkout method?

    Express checkout provide various way to pay. Can we direct communication with email? My email is



    I have the exact same problem, did you find a solution to it?

    It’s a big problem for my business as well so i would appreciate any help possible.

    Thank you,

    No Socialbiz. I solved using another plugin for paypal express.
    I tried to reply privatly to wpgateways gmail ma no futher answer.

    Thank you lucamarketingsm! Did you use the WooCommerce PayPal Express Checkout Payment Gateway ?

    Plugin Author wpgateways


    Sorry for late get back to you, Actually I am not felling well since last two weeks. I will get back to you ASAP.


    Hello @socialbiz, @lucamarketingsm

    We have resolved above issue. Can you please try latest version and let me know if any.


Viewing 6 replies - 1 through 6 (of 6 total)
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