Title: Customer note stopped working
Last modified: June 10, 2018

---

# Customer note stopped working

 *  Resolved [Kraagar](https://wordpress.org/support/users/omerior/)
 * (@omerior)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/customer-note-stopped-working/)
 * Hello;
 * Woocommerce – Orders – Customer note is stopped working. When i disabled WPML
   its start working. Any idea?
 * [https://ibb.co/cHoef8](https://ibb.co/cHoef8)
    [https://ibb.co/m0suDT](https://ibb.co/m0suDT)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [George Botsev](https://wordpress.org/support/users/botzev/)
 * (@botzev)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/customer-note-stopped-working/#post-10384253)
 * Hello!
    I am not sure if I understand the nature of the problem. The language
   of the notice is a language that I cannot understand and I cannot tell what is
   wrong. Perhaps you should test with only WPML and WooCommerce + WooCommerce Multilingual
   if you can reproduce the problem, as this could be a problem related to another
   plugin?
 * Enabling debug logging in your site would also help guide us in the right direction.
 *  Thread Starter [Kraagar](https://wordpress.org/support/users/omerior/)
 * (@omerior)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/customer-note-stopped-working/#post-10387178)
 * Ok here is the video. I cant use the customer note if wpml is enabled. Is there
   any translation work for it? Its sending an email to the customer.
 * [https://streamable.com/fb1bo](https://streamable.com/fb1bo)
 *  [George Botsev](https://wordpress.org/support/users/botzev/)
 * (@botzev)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/customer-note-stopped-working/#post-10387287)
 * I see that you tested the opposite of what I suggested.
    Could you check please
   with WPML and WooCommerce Multilingual and WooCommerce Enabled, and disable all
   other plugins? I suspect JavaScript issue coming from one of your other plugins
   or theme that is interfering with WPML and preventing the submission of the user
   note. Perhaps you should open a new ticket in our forum at wpml.org where our
   support specialists can check that for you.
 *  Thread Starter [Kraagar](https://wordpress.org/support/users/omerior/)
 * (@omerior)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/customer-note-stopped-working/#post-10387291)
 * Ok i will write there with more details.
    Thanks!
 *  Thread Starter [Kraagar](https://wordpress.org/support/users/omerior/)
 * (@omerior)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/customer-note-stopped-working/#post-10390065)
 * No one answer in wpml.org 🙂
    So i tested with default theme and still not working.
   [https://streamable.com/02sjg](https://streamable.com/02sjg)
 * Btw some of the buttons also is not working in the same page, not only customer
   note button.
 *  Plugin Contributor [Andreas Panag](https://wordpress.org/support/users/andrewp-2/)
 * (@andrewp-2)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/customer-note-stopped-working/#post-10399979)
 * Hello [@omerior](https://wordpress.org/support/users/omerior/)
 * Did you received help from wpml.org?
 * If no please can you paste here the link so we can follow up?
 * PS: Sorry for the delay we are working hard to deliver new version of WCML very
   soon

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Customer note stopped working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-multilingual/assets/icon-256x256.png?rev=2937122)
 * [WPML Multilingual & Multicurrency for WooCommerce](https://wordpress.org/plugins/woocommerce-multilingual/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-multilingual/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-multilingual/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-multilingual/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-multilingual/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-multilingual/reviews/)

## Tags

 * [Customer Note](https://wordpress.org/support/topic-tag/customer-note/)

 * 6 replies
 * 3 participants
 * Last reply from: [Andreas Panag](https://wordpress.org/support/users/andrewp-2/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/customer-note-stopped-working/#post-10399979)
 * Status: resolved