Support » Theme: Online Shop » Customer-invoice.php out of date?

  • Resolved rebeccafarrer

    (@rebeccafarrer)


    My Woocommerce recently updated, and now I’m getting the following error message

    online-shop/woocommerce/emails/customer-invoice.php version 3.5.0 is out of date. The core version is 3.7.0

    Apparently the theme needs updating?

Viewing 8 replies - 1 through 8 (of 8 total)
  • same thing happened to me; Astra staff blamed me for over-writing two files, but only offered help if would send server login info etc. Too risky for my liking.

    Hello Guys,

    Astra does not override the WooCommerce templates, We use Actions/Filters from WooCommerce for all the customizations.

    If you are seeing these errors, Most probably you have overridden the templates in the child theme or else modified the parent theme to add these templates.

    To fix this error – WooCommerce has made documentation of the steps required for you to make update the templates – https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/

    rebeccafarrer

    (@rebeccafarrer)

    Oh dear, I’m not techie enough to realise that I’ve done that.
    Ok thank you, I’ll need to figure out how I can get rid of this template and restore the woocommerce one then.

    Thanks

    rebeccafarrer

    (@rebeccafarrer)

    @dbricker Did you figure out how to correct your email templates?

    As I wasn’t aware that I’d changed anything, I just wanted to restore the Woo templates, which I’ve managed to do, by deleting the template on the mange email screen for the affected templates, and it restored the Woo template, so problem solved.

    Theme Author Acme Themes

    (@acmethemes)

    Hello rebeccafarrer ,

    If you see the source code of the theme Online Shop, there is no woocommerce folder. Online Shop theme does not override any woocommerce templates/files. There may be some plugins or somehow woocommerce folder and files are added inside your theme.
    Here is solutions :
    1. From your Cpanel or FTP , locate theme online-shop ( wp-contents/themes/online-shop ) , and delete the folder woocommerce ( wp-contents/themes/online-shop/woocommerce ).
    OR
    2. Just reinstall the theme Online Shop

    Best Regards!

    dbricker

    (@dbricker)

    rebecca, when you write: I just wanted to restore the Woo templates (which is what I asked woocommerce about as well), which I’ve managed to do, by deleting the template on the mange email screen for the affected templates

    I don’t follow when you write: by deleting the template (file name? folder?) on the mange email screen…

    rebeccafarrer

    (@rebeccafarrer)

    @dbricker
    Ok, so I went to woocommerce Settings, Emails tab, on the line of the email with a problem, I pressed the manage button – incorrect spelling on my previous post.
    Towards the middle of the screen there is a pathway of the email template file, under HTML Template, next to it are 2 buttons, one was “delete this template” the other is “view template”
    I pressed the Delete button, and now that particular button has changed to “copy file to theme” which is what I must have pressed by accident to cause my issue.

    Hope this helps, I’m not able to post with screen shots.

    dbricker

    (@dbricker)

    Thanks very much for your crystal clear reply. I will have to check (I am using Astra theme) if I can do the same thing, to get this issue resolved.

Viewing 8 replies - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.