Support » Plugin: ReviewX - Multi-criteria Rating & Reviews for WooCommerce » Customer has to login for giving review

  • Resolved murtazap

    (@murtazap)


    Hi I am using this plugin, but there is one issue that the customer has to register as a user or login for giving a review. Is it possible for people who does not have an account to post a review?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Arifur Rahman Naim

    (@arnaim)

    Hi @murtazap,

    In WooCommerce > Settings > Products > General > Enable reviews you can leave the option “Reviews can only be left by “verified owners” unchecked. That way guests can leave product reviews too.

    Visual screenshot: https://bit.ly/3jrq18p

    For any further inquiries, please feel free to let us know.
    Thanks.

    I did the same, but it only allows first review to be posted by guest users, After that it wont allow the the second person to post without creating an account

    Plugin Author Arifur Rahman Naim

    (@arnaim)

    @murtazap, we’ll check through the issue and will confirm you.

    Meantime can you please make sure the ‘Enable Multiple Review’ from ReviewX settings panel is enabled or disabled.

    Thanks.

    Plugin Author Arifur Rahman Naim

    (@arnaim)

    Hello again, @murtazap.
    Please find our responses, below:

    01. If you allow guests to submit a review from WooCommerce settings then the customer doesn’t have to login.

    02. Now we talk about the second issue, as you mentioned “it only allows the first review to be posted by guest users”

    ** Our research says by right we shouldn’t allow guests to submit a review as they didn’t buy and experienced the item. Even if they buy, in terms of authenticity shouldn’t allow submitting the multiple reviews for a single order.
    Still, if you want to allow users to submit reviews as many as they want, no worries, ReviewX Pro has one setting ‘Enable Multiple Review’ to achieve that.

    Hopefully, you’ll find these as helpful. For any further inquiries please feel free to contact our support: https://reviewx.io/support/

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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