Customer-E-Mail + Phone number is not working

  • Resolved yunse

    (@yunse)


    5 years, 2 months ago

    In Contactform7: [email* osticket-email]
    In Osticket Connector in email field: osticket-email

    In Contactform7: [tel phone]
    In Osticket Connector in phone field: phone

    But it is not working. OSticket says no Phone number and It takes our email and not the e-mail adress of the customer. So I can’t even reply.

Viewing 1 replies (of 1 total)
  • Plugin Author SCAND

    (@scandltd)

    5 years, 2 months ago

    Hi.

    Please send screenshots of pages:
    – Tickets settings;
    – ContactForm7 form configuration.

    Thanks.

    Best regards,
    SCAND Team

Viewing 1 replies (of 1 total)
  • The topic ‘Customer-E-Mail + Phone number is not working’ is closed to new replies.