MAJOR concern! I recently created an E-Commerce site for a client who sells clothing and apparel. A few days ago, a school community that he sells clothing to had a PTO Sale and he received a lot of business. However, there were a handful of people who had an issue where other customers information had automatically appeared in the cart and checkout page. For example, John Smith would see “Jane Austen” in the name field. Addresses were also populating that were not theirs. This only affected a few people but this is really concerning. We confirmed that they were all ordering from different devices and they do not share a place where they live. We also confirmed that the information they saw was in fact other customers who also were purchasing from the site.
How can this be? Most people did not have this issue, and when I tried to recreate it I did not run into the problem either. I thought it was the browser that automatically populated text-fields.
The page I need help with: [log in to see the link]
- The topic ‘Customer checkout fields showing other customers data’ is closed to new replies.