Support » Plugin: WooCommerce » Customer check out fields editable only by admin (from backend)

  • Resolved orderbot

    (@orderbot)


    Hello,

    Is it possible to add/edit some checkout fields only from admin dashboard. And at check out customer could see this fields but cannot edit. (if any change needed, customer should contact admin for change)

    It’s need to lock possibility to change country/or other address fields for security reason. And if address change client should manually contact and verify new address.

    thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hari Shanker R

    (@harishanker)

    Automattic Happiness Engineer

    Hi @orderbot

    > Is it possible to add/edit some checkout fields only from admin dashboard. And at check out customer could see this fields but cannot edit. (if any change needed, customer should contact admin for change)

    Would you like to add fields that cannot be edited in the checkout page for WooCommerce orders? If that’s the case, I would recommend our [Checkout Field Editor](https://www.woocommerce.com/products/woocommerce-checkout-field-editor/?aff=10486&cid=1173144) plugin – which might be a good fit for your requirement.

    With that said, I see that you mentioned:

    > It’s need to lock possibility to change country/or other address fields for security reason. And if address change client should manually contact and verify new address.

    Can you explain in more detail about what the ordering process in your site is like? Typically, when customers make purchases to a WooCommerce site, they would have to enter their name and address details to process the purchase. Would you like to hide this functionality?

    OR, would you like administrators to place orders for customers and let the customers pay for the same (in this scenario, the admin ‘creates’ the order for the customer, the customer receives an email, and pays for the same)? If that’s the case, you can consider using manual orders in WooCommerce. You can find more on this here: https://docs.woocommerce.com/document/managing-orders/#section-7

    I hope that helps!

    Plugin Support Hari Shanker R

    (@harishanker)

    Automattic Happiness Engineer

    Hi @orderbot

    I just wanted to follow-up with you on this thread; hope you were able to fix this problem that we had discussed here.

    I’m marking this thread as Resolved as we have not heard back from you in a while. If the problem persists though, feel free to reopen this, we would be happy to look into this for you.

    All the best!

Viewing 2 replies - 1 through 2 (of 2 total)
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