Custom widget won't stop switching inactive
I am work as a Webmaster at a Canadian company named Atrium Innovations. Our corporate website currently runs on WordPress. Several plugins are installed on our WordPress version, and one of them as been built internally by a previous webmaster.
This pluggin shows documents unsing a sidebar layout and is located in the Secondary Aside panel (Widgets).
It’s been working very well untill it started constantly switching into the Invactive Widgets zone, which seems to remove it from the Secondary Aside panel and makes it desapear online. I don’t know why it starded doing that. I might have changed something in the functions.php file, but I’m not sure I did change the code (just openend the file I think). Well, what’s for sure is that if I switch tabs into the Admin panel from Appearance to any other tab and the come back to the Appearance one, the widget would inevitably reappeared in the Inactive section et disappeared from the Secondary Aside panel.
What could be the issue causing that? Do I have to modify the pluggin code or any code within the functions.php file to correct that?
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