Support » Fixing WordPress » Custom TinyMce and Fullscreen

  • I’m creating an admin menu, where the user will write some text using tinymce. I have a problem: if i’d like to make fullscreen the editor, all that i can do is to click the fullscreen button, right? But if i want to restore the usual display, the console give me the error “Uncaught TypeError: Cannot read property ‘length’ of undefined” without any change. Is there a way to correct this bug?

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  • Moderator kmessinger


    Have you tried:

    – deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Don’t forget the ones in mu-plugins. If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

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