Title: Custom Ticket Status
Last modified: June 23, 2021

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# Custom Ticket Status

 *  Resolved [Baat](https://wordpress.org/support/users/maito/)
 * (@maito)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/custom-ticket-status-3/)
 * I want to know if is a way to create more ticket status, It does not matter if
   I have to create custom code, if you can guide me which code to modify and where,
   since I did not find any table with the statuses, Thanks !

Viewing 1 replies (of 1 total)

 *  Plugin Author [JoomSky](https://wordpress.org/support/users/rabilal/)
 * (@rabilal)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/custom-ticket-status-3/#post-14588260)
 * Hi,
 * Status are not store in database.
 * You can check these files.
    ../wp-content/plugins/js-support-ticket/modules/ticket/
   tpls/
 * – ticketdetail.php (from line number 1082)
    – admin_ticketdetail.php (from line
   number 1502)

Viewing 1 replies (of 1 total)

The topic ‘Custom Ticket Status’ is closed to new replies.

 * ![](https://ps.w.org/js-support-ticket/assets/icon-256x256.png?rev=3583992)
 * [JS Help Desk – AI-Powered Support & Ticketing System](https://wordpress.org/plugins/js-support-ticket/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/js-support-ticket/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/js-support-ticket/)
 * [Active Topics](https://wordpress.org/support/plugin/js-support-ticket/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/js-support-ticket/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/js-support-ticket/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [JoomSky](https://wordpress.org/support/users/rabilal/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/custom-ticket-status-3/#post-14588260)
 * Status: resolved