Title: Custom ticket fields?
Last modified: August 28, 2017

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# Custom ticket fields?

 *  [edweiss](https://wordpress.org/support/users/edweiss/)
 * (@edweiss)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/custom-ticket-fields-2/)
 * Hi,
 * Is there any easy way to add custom fields to a ticket?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/custom-ticket-fields-2/#post-9451797)
 * Not at this time – the ticketing system does not support custom fields right 
   now. This is something that we’ve marked as a future-feature to be added to the
   list of add-ons.[https://github.com/smartcatdev/support-system/issues/79](https://github.com/smartcatdev/support-system/issues/79)
 * If you have any other questions or suggestions please share! and we would love
   if you take a minute to give the plugin a star-rating. Ratings are very helpful
   and much appreciated 🙂
 * Thank you!
 *  Thread Starter [edweiss](https://wordpress.org/support/users/edweiss/)
 * (@edweiss)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/custom-ticket-fields-2/#post-9457304)
 * Thanks for the quick reply!
 * Is there any uncomplicated way to add custom fields using another plug-in? It’s
   really important for the project I’m working on!
 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/custom-ticket-fields-2/#post-9458145)
 * It depends what custom fields you’re trying to add and if they need to interact
   with other parts of the system, ie: do they need to show up on the help desk 
   page ? do they need to show up in the Create Ticket page ?
 * The short answer is: it’s not easy to create custom fields if you want the user
   to be able to interact with them in the help desk. The help desk is fairly complex,
   and all custom fields plugins work in the admin only.
 * If you are looking for customization we can work with you to build what you want,
   however we do charge hourly for custom work. you can contact us directly here
   if you want more details about this.
    [https://support.smartcatdesign.net/](https://support.smartcatdesign.net/)
 * Best regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Custom ticket fields?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ucare-support-system_057685.svg)
 * [uCare - Support Ticket System & HelpDesk](https://wordpress.org/plugins/ucare-support-system/)
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 * 3 replies
 * 2 participants
 * Last reply from: [smartcat](https://wordpress.org/support/users/smartcat/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/custom-ticket-fields-2/#post-9458145)
 * Status: not resolved