Title: Need help with glitches in a custom theme
Last modified: August 20, 2016
---
# Need help with glitches in a custom theme
* [bebebloom](https://wordpress.org/support/users/bebebloom/)
* (@bebebloom)
* [13 years, 1 month ago](https://wordpress.org/support/topic/custom-theme-with-glitches/)
* Hi,
* I purchased this theme from someone and there are some glitches. I contacted
the person and she won’t return my messages after I paid her. These are the issues
that I’m encountering:
* 1) slideshow which comes with the theme stopped working since I installed a ssl
certificate.
* 2) The cart is not working properly. Sometimes it works and sometimes it doesn’t.
Some coding shows once the person checks out. Apparently it’s one of the plugin
that is affecting this. WYSIWYG newsletter plugin.
* 3) when I made the purchase, the theme was supposed to be mobile compatible,
but it’s not. Part of the front page screen gets cut off. I had to install WOW
slider and a mobile plugin to make it half presentable.
* If someone made a wordpress theme, can somebody else go in and make changes to
it to fix these issues? Or do I have to contact the developer?
* Thank you so much.
* Warm Regards,
* Annie Tran
_[[signature moderated]](http://codex.wordpress.org/Forum_Welcome#Signatures)_
Viewing 3 replies - 1 through 3 (of 3 total)
* [paulwpxp](https://wordpress.org/support/users/paulwp/)
* (@paulwp)
* [13 years, 1 month ago](https://wordpress.org/support/topic/custom-theme-with-glitches/#post-3632104)
* > If someone made a wordpress theme, can somebody else go in and make changes
> to it to fix these issues?
* Yes, anybody can open the files and fix thing, but it’s best to get that same
guy to work on it, rather than starting fresh.
* > Or do I have to contact the developer?
* Yes, contact the same developer who built it, he/she will know exactly what and
where to look for.
* It’s time to upgrade your WP too, the meta tag is showing you are running on
WP 3.4.2 ( Now it’s WP 3.5.1 with 3.6 beta 1 already released )
* Also, I’m not sure why the meta tags and JS is there inside `` instead
of ``.
* [leejosepho](https://wordpress.org/support/users/leejosepho/)
* (@leejosepho)
* [13 years, 1 month ago](https://wordpress.org/support/topic/custom-theme-with-glitches/#post-3632109)
* > Apparently it’s one of the plugin that is affecting this. WYSIWYG newsletter
> plugin.
* If you might mean wysija, they will gladly help you with any problem with their
plugin:
[http://support.wysija.com/](http://support.wysija.com/)
* Thread Starter [bebebloom](https://wordpress.org/support/users/bebebloom/)
* (@bebebloom)
* [13 years, 1 month ago](https://wordpress.org/support/topic/custom-theme-with-glitches/#post-3632111)
* Thank you guys!
* I have another question.
Does anyone know if this coding needs to be adjusted
or changed to make the slideshow work?
* This is the frontpage.php for my theme:
* ```
get_results("SELECT * FROM $wpdb->postmeta WHERE meta_key = '_wp_attachment_metadata' AND meta_value LIKE '%slider%'");
foreach($results as $result) :
$image = get_post($result->post_id);
?>
- post_content) : ?>post_content; ?>">
post_content) : ?>
get_results("SELECT * FROM $wpdb->postmeta WHERE meta_key = '_wp_attachment_metadata' AND meta_value LIKE '%sidebanner%'");
foreach($results as $result) :
$image = get_post($result->post_id);
?>post_content) : ?>post_content; ?>">post_content) : ?>
```
* _[Please use the code buttons when posting code here per [http://codex.wordpress.org/Forum\_Welcome#Posting\_Code](http://codex.wordpress.org/Forum_Welcome#Posting_Code)]_
Viewing 3 replies - 1 through 3 (of 3 total)
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## Tags
* [checkout](https://wordpress.org/support/topic-tag/checkout/)
* [custom theme](https://wordpress.org/support/topic-tag/custom-theme/)
* [glitches](https://wordpress.org/support/topic-tag/glitches/)
* [mobile compatible](https://wordpress.org/support/topic-tag/mobile-compatible/)
* [ssl certificate](https://wordpress.org/support/topic-tag/ssl-certificate/)
* 3 replies
* 3 participants
* Last reply from: [bebebloom](https://wordpress.org/support/users/bebebloom/)
* Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/custom-theme-with-glitches/#post-3632111)
* Status: not resolved
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