Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter New Rise Digital

    (@new-rise-digital)

    Here are images of the issue which might help explain. First two are the Gravity Form settings for the drop down field that’s populating the custom taxonomy, and the third is what the drop down looks like from the Gravity Form front end. There should only be 4 options for the taxonomy, but the first in the list appears to be a ghost image of the first option (note it has no Taxonomy ID either and deleting it and updating the forms does not fix it, it simpy reappears)

    Gravity form drop down settings for custom taxonomy population
    Image 1
    Image 2

    Gravity Form front end drop down
    Image 3

    Thread Starter New Rise Digital

    (@new-rise-digital)

    Only happens with drop downs, its OK with radio buttons, but for long lists radio buttons are impractical, drop downs are better so it’d be great to get this fixed…

    Plugin Author Dave from Gravity Wiz

    (@spivurno)

    I’m not able to recreate this issue. It’s possible that your taxonomy itself contains this ghost option. Are you seeing the same result if you try a different taxonomy?

    Thread Starter New Rise Digital

    (@new-rise-digital)

    Hi David, thanks for your reply!

    There is definitely no ghost option taxnonomy, when I switch to radio buttons everything works perfectly (I’m using it for a country selector so radio buttons are a bit cumbersome since there are many of them :-O)

    Yes it does happen on all custom taxonomies I’ve created and tested it on 🙁

    Cheers

    Simon

    Plugin Author Dave from Gravity Wiz

    (@spivurno)

    I’ve got a new version going out today (v3.1.5). Once it is available, give it a try and see if it resolves your issue. There were some changes surrounding drop down population.

    If not, I’d suggest a full theme/plugin conflict to make sure nothing else is interfering.

    Thread Starter New Rise Digital

    (@new-rise-digital)

    OK I’ll give the new version a go when it’s available, and if not set up a QA copy of my site on my server to run through any theme/plugin potential conflicts.

    Cheers again and keep up the great work!

    Best

    Simon

    Thread Starter New Rise Digital

    (@new-rise-digital)

    Quick update, v3.1.5 fixed the issue!

    Thanks for all your hard work on this, the update came just a few days before my site going live so I really appreciate it!

    Best wishes

    Simon

    Plugin Author Dave from Gravity Wiz

    (@spivurno)

    Glad to help. 🙂

Viewing 8 replies - 1 through 8 (of 8 total)
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