Support » Plugin: Custom Product Tabs for WooCommerce » Custom Tab view has changed on latest update.

  • Resolved kdg76

    (@kdg76)


    Hi, Guys
    I recently updated the following plugins

    Custom Product Tabs for WooCommerce Version 1.7.5
    And
    Custom Product Tabs WP All Import Add-on Version 2.0.3

    With
    WordPress 5.5.1

    I now have an issue where the tabs are only half the length of the page, not the full length. There is no edit setting I can find. What am I doing wrong?
    Old imports are unaffected only new imports have the view error.

    I’ve used this plug-in for over 2 years with no issues till now.

    Look forward to hearing from you. Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hi @kdg76

    Our plugin only provides the ability to add tabs. It doesn’t define or change the way the tabs look. We don’t add any HTML or CSS to a site that could change tab layout and style.

    The way the tabs look is defined by your theme and WooCommerce itself. Have there been any updates to your theme?

    If you shoot us a link to one of your products we could take a look.

    Stay well!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hello @kdg76,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

    Thread Starter kdg76

    (@kdg76)

    Hi, Tracy
    Sorry, I’m late in getting back to you. Just saw your email.

    If I import product via WP import all with CSV, I get a half-page view of my custom tabs.

    If I open the product up in an edit screen do nothing other then hit update.
    the view is corrected to the standardized full screen.

    This has only started happening on what must have been the last plug-in update.

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hi @kdg76

    Can you please send us a link to one of your affected products?

    So this seems to be an issue with WP All import?

    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hello @kdg76,

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hello @kdg76,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

Viewing 6 replies - 1 through 6 (of 6 total)
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