Support » Plugin: Custom Product Tabs for WooCommerce » custom tab content show in main tab

  • Resolved aquamar

    (@aquamar)


    Recently I switched to a new theme on our website (Theme X). Since then the content of the custom tabs is shown below the content of the first standard tab.

    I tried the solutions suggested here:
    Custom Tab content not displaying

    but that did not solve the issue. How can I to get the content back in the custom tabs?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author jpowersdev

    (@jpowersdev)

    Hi @aquamar,

    It looks like a shortcode (presumably provided by your theme) is not working correctly. I see the following markup in the HTML of your page:

    
    [/x_tab]
                                [x_tab class="cross-flow-emulsification-unit_pane"]

    That looks to me like it’s supposed to close one tab and start another, but the shortcode is not being converted to HTML. You might want to reach out to your theme developer for troubleshooting.

    Let me know if that helps,
    Jon

    Thread Starter aquamar

    (@aquamar)

    Hi @jpowersdev,

    Thanks for you answer. I have checked and it seems to be caused by another plugin I am using:
    WP Video Lightbox

    I will try to contact the developer of that plugin to see of the issues can be resolved.

    Plugin Author jpowersdev

    (@jpowersdev)

    Hi @aquamar,

    Glad you tracked it down. Best of luck!

    Jon

Viewing 3 replies - 1 through 3 (of 3 total)
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