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  • Amber

    (@syrehn)

    Disregard this question. I found the answer. We can add custom “States” using the following snippet:

    add_filter( 'wpas_ticket_statuses', 'wpas_my_custom_status' );
    function wpas_my_custom_status( $status ) {
    	$status['my_custom_status'] = 'My Custom Status';
    	return $status;
    }
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