• Resolved pwhittome

    (@pwhittome)


    I have just updated my Custom Sidebars plugin by downloading version 1.3 and this has caused my widget page to become completely unresponsive. I can’t move down the page and nothing happens when I click on anything.

    When I deactivate the plugin the widget page is fine (but I can’t see the sidebars on the site)and when I activate it again I see the sidebars on the pages but can’t use the widget page.

    This is my first website – done for a charity I am trustee for – and I have no real skills or knowledge in this area. The website is http://www.rvtrust.org.uk

    Can I download the previous version of Custom Sidebars that worked well?

    Thank you

    http://wordpress.org/plugins/custom-sidebars/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @pwhittome,

    Thanks for your question.

    You can download previous version of Custom Sidebars plugin from here http://wordpress.org/plugins/custom-sidebars/download/

    Before using previous version of plugin can you try enabling WP_DEBUG mode and debug logging? To do this, just go to wp-config.php include this:

    define('WP_DEBUG',true);
    define('WP_DEBUG_LOG',true);

    You might already have a line for WP_DEBUG, so just make sure it’s set to true. This will create a log file under wp-content/debug.log with detailed information.

    If you’d like to avoid end users seeing error messages, you can include this as well:

    @ini_set(‘display_errors’,0);
    define(‘WP_DEBUG_DISPLAY’, false);

    This will prevent errors from being displayed, but you can still find them in the log file. For information on this, checkout this wpmu.org article.

    Also check check the javascript console for errors, In Chrome go to “View -> Developer -> Javascript Console” and in Firefox you can go to “Tools -> Web Developer -> Console”

    Let me know what errors if any you are getting so that we can fix it!

    Kind Regards,

    Hey there.

    We haven’t heard from you in awhile, so I just wanted to check in to make sure all was good.

    This thread was marked resolved, but please, if you still need help then just respond and open it back up. We can then take it from there. 🙂

    Hope you have a fantastic day!

    Hi, I solved this issue by editing cs_style.css

    1) open cs_style.css
    2) find .widgets-php #wpcontent, .widgets-php #wpfooter
    3) replace with
    .widgets-php #wpcontent, .widgets-php #wpfooter {
    margin-right: 59%;
    }

    Hi @kerrylgeiger,

    Great to see you got that solved.

    Please advise if you have more questions.

    Cheers.

    Have the same problem with latest version of WP and plugin (Firefox v27).
    The Custom sidebar panel is underneath the WP sidebar panel, which is underneath the widget panel. And I’ve got a big screen 😉
    Examining with firebug shows that position:static in your stylesheet is causing the problem.
    When I deactivate

    .widgets_access .widget-liquid-right {
        position: static;
    }

    everything is fine!
    What to do now? I don’t want to change your stylesheet, which will be overwritten by the next update.
    Thanks in advance,
    Adrian

    Hi Adrian,

    Sorry to hear of the problems you are having.

    Could you please share me a screenshot of it by uploading the screenshot on any image sharing website like http://imgur.com/ and sharing its unique URL here so that it will help me to troubleshoot it?

    This thread is marked resolved and also as per the Forum Welcome, please post your own topic.

    Cheers,

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Custom sidebars update causes unresponsive widget page’ is closed to new replies.