Support » Plugin: Custom Sidebars - Dynamic Widget Area Manager » Custom Sidebars not in Appearance Menu since update

  • Resolved kafeen2000

    (@kafeen2000)



    My Custom Sidebars have disappeared from the Appearance menu since the last update. I still have my sidebar and footer and they look okay, but I can’t edit them. Does this mean I have to change themes?

    Thank you to anyone that can help me understand this better.

    Kathleen

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Nastia – WPMU DEV Support

    (@wpmudev-support9)

    Hello @kafeen2000

    Hope you’re doing well!

    Please clarify, have you updated the theme active on your site or a plugin? What theme you’re using?

    If switched to a default theme, like Twenty Seventeen, will the Custom SideBar settings show up again?

    If the issue still persists with the Twenty Seventeen theme, please run a test for a conflict with another plugin, deactivate all plugins besides Custom Sidebars and see if the sidebars can be edited.

    If all is well, activate one plugin at the time, every time checking for the issue.

    Let us know how it went!

    Cheers,
    Nastia

    i am facing same problem using storefront woo.it appears on single product,category page as selected based on conditions but keeps default menu on shop page.selected archives and page in conditions.also at times it disappears from footer widget under category page.
    i treid to use

    add_filter( 'storefront_primary_navigation', 'custom_blog_menu' );
    
    function custom_blog_menu( $args ) {
      if (is_shop) {
        $args['theme_location'] = 'primary';
        $args['menu'] = 'Categories';
      }
      return $args;
    } 

    but didn’t worked.Before update it was working fine.

    Also displays message on quick edit page “Not available for WooCommerce Shop”

    • This reply was modified 5 months, 3 weeks ago by  Eugene.chint.
    • This reply was modified 5 months, 3 weeks ago by  Eugene.chint.

    its working on version Version 1.0.9 fails on Version 1.1.0
    i think something to do with PolyLang support and theme_mod_nav_menu_locations priority

    • This reply was modified 5 months, 3 weeks ago by  Eugene.chint.
    Plugin Support Nastia – WPMU DEV Support

    (@wpmudev-support9)

    Hello @eugenechint

    Hope you’re doing well!

    Woocommerce Storefront latest version is 2.3.3, which I tested along with the Custom Sidebars v. 3.2.1 on my end and can’t replicate the issue. The Sidebars Widget shows on a shop page, selected archives and page in conditions at the footer in a category page.

    As for the PolyLang plugin, the latest version is 2.3.10 which I’ve also tested on my end and can’t reproduce this issue. Looks like this is specific to your setup.

    Please update all the plugins and theme on your site and try again.

    Even if the original author of this thread may have a similar issue, per WordPress forum regulations, please create a new thread and describe the issue you have.

    Kind regards,
    Nastia

    Plugin Support Nastia – WPMU DEV Support

    (@wpmudev-support9)

    Hello @kafeen2000

    Hope you’re doing well!

    We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Have a good day!

    Cheers,
    Nastia

Viewing 5 replies - 1 through 5 (of 5 total)
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