Title: Custom Sidebar plugin makes huge loadtime
Last modified: May 10, 2017

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# Custom Sidebar plugin makes huge loadtime

 *  Resolved [wphipster](https://wordpress.org/support/users/wphipster/)
 * (@wphipster)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/custom-sidebar-plugin-makes-huge-loadtime/)
 * Hi there,
 * I got an issue with INSANE loadspeed on my page, I contacted my host, and they
   told me it was caused by Custom Sidebar Plugin, and adviced to find a different
   plugin for the job, since this plugin seemed to be “poorly developered”.
 * But I dont agree, I like this plugin, and I think you know what you’re doing –
   But they showed me a chart, and it was clear, that this plugin caused the high
   loadspeed, is there anyway this can be fixed?
 * Regards,

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [jdailey](https://wordpress.org/support/users/jdailey/)
 * (@jdailey)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/custom-sidebar-plugin-makes-huge-loadtime/#post-9119519)
 * Thank you for your vote of confidence! I am going to pass this on to the developer
   to see if we can look further into this. In the mean time could you provide some
   information about your setup?
 * – Version of PHP
    – Url – Are you running any caching plugins? – Are you getting
   any errors?
 * We look forward to hearing from you.
 *  Thread Starter [wphipster](https://wordpress.org/support/users/wphipster/)
 * (@wphipster)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/custom-sidebar-plugin-makes-huge-loadtime/#post-9119970)
 * How do I reply without being visible to everyone?
 * Php version 5.6 or 7.0
    – I dont run any cache yet no (test environment) I dont
   get any errors, what I can see 🙂
 * Regards,
 *  [jdailey](https://wordpress.org/support/users/jdailey/)
 * (@jdailey)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/custom-sidebar-plugin-makes-huge-loadtime/#post-9126761)
 * I have shared this with our developer and he will be looking into your specific
   use case. Unlike Smush, our service based plugin that does all of the optimization
   and compression on its own servers, Custom Sidebars is interacting with and effected
   by the system, servers, themes, custom development, and other plugins on the 
   system. We are doing our best to make it work for as many configurations as possible.
   Every once in awhile we have users with conflicts that cause slowing and we will
   do what we can to help pinpoint the issue. Thank you for your patience as we 
   work at getting better.
 *  [jdailey](https://wordpress.org/support/users/jdailey/)
 * (@jdailey)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/custom-sidebar-plugin-makes-huge-loadtime/#post-9133398)
 * Our lead developer checked on our setup and on the front-end we are only running
   one SELECT query.
 * Could you please export your Custom Sidebars using the import/export option and
   share your settings, a list of active plugins and the theme that is active on
   your site with us?
 * If you don’t want it publicly, you can send it to us directly by using our contact
   form:
    [https://premium.wpmudev.org/contact/#i-have-a-different-question](https://premium.wpmudev.org/contact/#i-have-a-different-question)
 * Send in:
 * Subject: “Attn: Joshua Dailey”
    – Link to your zipped export settings – List 
   of active plugins – Name of active theme – Link back to this thread for reference
 * Thank you for the information and we look forward to your reply.
 *  [jdailey](https://wordpress.org/support/users/jdailey/)
 * (@jdailey)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/custom-sidebar-plugin-makes-huge-loadtime/#post-9164475)
 * Thank you for using Custom Sidebars. I am going to mark this topic resolved because
   it was moved to email. If this issue is not resolved we can reopen it. Thanks
   again!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Custom Sidebar plugin makes huge loadtime’ is closed to new replies.

 * ![](https://ps.w.org/custom-sidebars/assets/icon-256x256.png?rev=1414065)
 * [Custom Sidebars - Dynamic Sidebar Classic Widget Area Manager](https://wordpress.org/plugins/custom-sidebars/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/custom-sidebars/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/custom-sidebars/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-sidebars/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-sidebars/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-sidebars/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [jdailey](https://wordpress.org/support/users/jdailey/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/custom-sidebar-plugin-makes-huge-loadtime/#post-9164475)
 * Status: resolved