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[resolved] Custom Sidebar Does Not Replace Default Sidebar (6 posts)

  1. canu
    Member
    Posted 1 year ago #

    Hi,
    We are using Custom Sidebar 2.07 on a new website under development using a WordPress theme called Leonardo 1.03.
    We noticed that when we create and implement a new Custom Sidebar that the Default Sidebar is not replaced, the Custom Sidebar is just added to it so we end up with 2 sidebars.
    The theme author stated that they do not support 3rd party sidebars and suggested that I contact you directly.

    Any help would be much appreciated....

    Thanks!

    https://wordpress.org/plugins/custom-sidebars/

  2. WPMU DEV
    Member
    Plugin Contributor

    Posted 1 year ago #

    Hi @canu,

    I hope you are well today.

    I have tested it on my test site using default WordPress theme Twenty Thirteen and it worked fine without displaying duplicate sidebars.

    This may be theme specific issue.

    Could you please try using default WordPress theme like Twenty Thirteen to confirm this is theme specific issue?

    Are you using the following theme?

    http://www.hermesthemes.com/themes/leonardo/

    If yes then could you please try using the latest version 1.0.6 of the theme.

    Kind Regards,
    WPMU DEV

  3. canu
    Member
    Posted 1 year ago #

    Hi WPMU DEV,
    I'm doing fine thanks, I hope that you are well too.

    The theme that I was using was Leonardo version 1.03 and I switched to TwentyThirteen and didn't have the same problem so I think that you're right and that this is a theme specific issue.

    I updated the Leonardo theme to the latest verson (1.07) and have the same problem I'm afraid.

  4. WPMU DEV
    Member
    Plugin Contributor

    Posted 1 year ago #

    Hi @canu,

    Thank you for your reply.

    As the theme is a premium theme so i can't download it freely to test and troubleshoot it on my test site.

    Could you please send me the theme on the email id contact@wpmudev.org so that i can troubleshoot it on my test site?
    - Include my name in the subject "Vinod Dalvi"
    - Include the URL of this post in your message so that I may track this issue better

    Regards,
    WPMU DEV

  5. canu
    Member
    Posted 1 year ago #

    Hi Vinod,
    There's been a development in the last 24 hours.
    We discovered that the Custom Sidebar didn't work for a particular page template so that once we switched to a default template, it functioned correctly.
    As this is the case, please consider the matter closed.

    Thank you for all of your help.

    Regards,
    canu

  6. David
    WPMU DEV Support Staff
    Posted 1 year ago #

    Hi @canu,

    Thanks so much for updating us on that. Really glad you were able to get that sorted and thanks for posting your solution. :)

    Cheers!
    David

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