Support » Plugin: WooCommerce Advanced Free Shipping » Custom shipping method

  • mickand

    (@mickand)


    I used the Royal Mail shipping calculator (https://woocommerce.com/products/royal-mail/) to calculate shipping costs for my parcels. If there is a item in my cart that is free as well as another item I get the “No shipping method has been selected. Please double…” message. If I enable flat rate that shows ok.

    I’m guessing it is because the Royal Mail method is not in an available method array somewhere in your plugin. Any idea how I can fix this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeroen Sormani

    (@sormano)

    Hi Mick,

    Does it show a shipping rate (which one?) when both items are in the cart? (which one are you expecting?)

    I’ve seen this error a couple times, I believe it was always caused by some other element outside the plugin. Since you’re on a staging site, can you check with only WC, RM and WAFS enabled?

    If it still happens then, also check with RM disabled?

    Let me know!

    Jeroen

    mickand

    (@mickand)

    I have disabled all plugins on my site (https://sarahscreativeclone.mystagingwebsite.com) apart from WC, RM and WAFS enabled and I get the same. I only get free shipping or if over products are selected I get “No shipping method has been selected. Please double…”

    I see flat rate if that is enabled.

    I would expect to see free shipping if only the free shipping item is selected or the royal mail method if not.

    Plugin Author Jeroen Sormani

    (@sormano)

    Hi,

    If you only see free shipping it could be because of the ‘hide other rates when free is available’ setting enabled.

    When you get the message “No shipping method has been selected. Please double…” is that when you try to complete the order, or when just viewing the order totals?
    (could you post a screenshot?)

    Thanks,
    Jeroen

    mickand

    (@mickand)

    Hi,

    I get the no shipping method message when free shipping is not available. If free shipping is available all is well.

    If flat rate is enabled flat rate show.

    please see attached document https://sarahscreativeclone.mystagingwebsite.com/wp-content/uploads/2017/10/free-shipping-product.pdf

    Plugin Author Jeroen Sormani

    (@sormano)

    Hi,

    What do you expect to happen here? Should it give free shipping for the entire order? Only show Royal mail?
    I can’t answer why it doesn’t show the RM option, that is not influenced by this plugin, but depending on your setup it can be explained why the AFS option doesn’t show.

    E.g. if you use the ‘Category’ condition all products in the cart must have the given category. If you have any product that doesn’t have that it won’t show, which could explain this behaviour.

    IF you want to show both RM for the paid shipping and free shipping for the other product you can take a look at the WooCommerce Advanced Shipping Packages plugin.

    Hope that helps / makes sense.

    Regards,
    Jeroen

Viewing 5 replies - 1 through 5 (of 5 total)
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