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[resolved] Custom settings disappeared (6 posts)

  1. cookieandkate
    Member
    Posted 2 years ago #

    Hi,

    My AddThis settings seem to have disappeared yesterday, including my AddThis user name and password, but most importantly, my custom code input on the advanced page. I spent a very long time coming up with that code and, unfortunately, didn't save a copy of it for my reference. Any chance it's going to reappear or do I need spend an hour figuring it out all over again?

    The code I had input produced a horizontal row with an email share button, Facebook like, tweet (with count), google plus and pin it button.

    Thanks,
    Kate

    http://wordpress.org/extend/plugins/addthis/

  2. Srijith V
    AddThis Samurai
    Plugin Contributor

    Posted 2 years ago #

    Sorry to hear that Kate. Can you share me your site url? I will try to find out what went wrong and recover it. If we can't, we can help you to create it again once more.

  3. cookieandkate
    Member
    Posted 2 years ago #

    Thank you. It's http://cookieandkate.com.

  4. Srijith V
    AddThis Samurai
    Plugin Contributor

    Posted 2 years ago #

    Kate, I couldn't identify the issue yet. If you have a dev site, can you add access to it for me? You can mail me at srijith[AT]addthis.com. I will have a look.

  5. cookieandkate
    Member
    Posted 2 years ago #

    Well, I figured out the code again last night and put it back on the site without any problems. I've saved it this time in case it happens again. It's fixed for now, at least!

  6. Srijith V
    AddThis Samurai
    Plugin Contributor

    Posted 2 years ago #

    Good to hear that!!

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