Title: Custom reset password notification e-mail Last modified: August 30, 2016 --- # Custom reset password notification e-mail * [TacoV](https://wordpress.org/support/users/tacov/) * (@tacov) * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/) * Using Custom E-mail, it does not seem possible to customize (or suppress) just the notification e-mail to the user after he/she succesfully resets his/her password. * However, when the admin notification is disabled, the user notification seems to stop as well. Is this how it should work by design? * I checked here, but it’s outdated for the new WP password reset flow [http://www.jfarthing.com/development/theme-my-login/custom-e-mail/](http://www.jfarthing.com/development/theme-my-login/custom-e-mail/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Jeff Farthing](https://wordpress.org/support/users/jfarthing84/) * (@jfarthing84) * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690312) * What notification does the user receieve _after_ resetting their password? * Thread Starter [TacoV](https://wordpress.org/support/users/tacov/) * (@tacov) * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690315) * Sadly, I found I cannot reproduce the problem. Both with “Reset Password -> Disable Admin Notification” checked and unchecked, no notification of the password change is sent to the user. The custom e-mail under Reset Password is sent to the admin account when the checkbox is unticked. * One of the previous mails, however, reads: * > [] Notice of Password Change > Hi , > This notice confirms that your password was changed on . > If you did not change your password, please contact the Site Administrator > at > > This email has been sent to
> Regards, > All at * So, for me, this is not really a problem anymore – the users aren’t affected. I still wonder though, where to change this (both the setting whether to send a mail to the user, and the actual text in the e-mail). We have 4 e-mails (New User, New User Admin, Retrieve Password and Reset Password). I would expect a Reset Password together with a Reset Password Admin for a grand total of 5 e- mails. * Thread Starter [TacoV](https://wordpress.org/support/users/tacov/) * (@tacov) * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690316) * Ah, I see where I went wrong now. * The notification appears when I CHANGE my password, not RESET it. Via the profile page. * So the question should’ve been; can we customize the password-changed notification? * Plugin Author [Jeff Farthing](https://wordpress.org/support/users/jfarthing84/) * (@jfarthing84) * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690350) * So, which notification is this? The admin password changed notification? * Thread Starter [TacoV](https://wordpress.org/support/users/tacov/) * (@tacov) * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690352) * No, the **user** password changed notification. * Steps to reproduce: 1) Clean WP install 2) Install and activate WP Mail Logging and Theme my Login 3) Enable the Custom E-mail module 4) Change all mail bodies( the Message) to something like “Not this one”; New User, New User Admin, Retrieve Password and Reset Password 5) Go to profile and change your password 6) Go to Mail Log and see the message sent: * > Time: > 2015-11-05 10:03:25 Receiver: [wordpress@wordpress.local](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/wordpress@wordpress.local?output_format=md) > Subject: [Wordpress clean] Notice of Password Change Message: Hi wordpress, > This notice confirms that your password was changed on WordPress clean. If > you did not change your password, please contact the Site Administrator at > [wordpress@wordpress.local](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/wordpress@wordpress.local?output_format=md) > This email has been sent to [wordpress@wordpress.local](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/wordpress@wordpress.local?output_format=md) > Regards, All at WordPress clean [http://wordpress.local](http://wordpress.local) > Headers: Attachments: * As you can see, this message (a notification to the user that his/her password was changed) is none of the 4 customizable messages in the Custom E-mail Module. * Thread Starter [TacoV](https://wordpress.org/support/users/tacov/) * (@tacov) * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690355) * Additional info that might help: * The notification e-mail is new in WordPress since 4.3. See the 4th bullet point in the [release notes](https://wordpress.org/support/topic/read-this-first-%E2%80%93-wordpress-43-master-list?replies=4#post-7314889): * > CORE CHANGES > What’s New: User-change emails. The system will now email a user > when their password or email is changed, in case they didn’t do it. * The hook to hook into would be [`send_password_change_email`](https://codex.wordpress.org/Plugin_API/Filter_Reference/send_password_change_email). * EDIT: And, probably [`send_email_change_email`](https://codex.wordpress.org/Plugin_API/Filter_Reference/send_email_change_email) for when they change their e-mail address! * Plugin Author [Jeff Farthing](https://wordpress.org/support/users/jfarthing84/) * (@jfarthing84) * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690383) * Ah. I wasn’t even aware of this e-mail. TML isn’t either. * Thread Starter [TacoV](https://wordpress.org/support/users/tacov/) * (@tacov) * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690385) * I figured as much. I will try to make a pull request for this on github, although that may take some (a lot of) time. Or would you prefer to implement it yourself?( Assuming you do want to extend the plug-in to these emails) * Plugin Author [Jeff Farthing](https://wordpress.org/support/users/jfarthing84/) * (@jfarthing84) * [10 years, 5 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690404) * I always want to keep TML at least on-par with `wp-login.php`… * [contemplate](https://wordpress.org/support/users/contemplate/) * (@contemplate) * [10 years ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690434) * I needed the same thing. I created a pull request to allow TML to override the Notification of Password Change email: * [https://github.com/jfarthing84/theme-my-login/pull/65](https://github.com/jfarthing84/theme-my-login/pull/65) * Enjoy. * [rushboy2112](https://wordpress.org/support/users/rushboy2112/) * (@rushboy2112) * [9 years, 10 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690435) * tried to follow along on this thread but don’t see any obvious solution — how can I “control” the password-reset email that Users receive? the one with Subject:[ sitename] Notice of Email Change * we want to edit that to remove some things but I don’t see that template in TML/ Emails * sorry if this has been identified and I’m just not reading it correctly. * Thread Starter [TacoV](https://wordpress.org/support/users/tacov/) * (@tacov) * [9 years, 10 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690436) * Well, there is no obvious solution. Maybe in the future the obvious solution will be simply to update 🙂 * The action isn’t implemented in TML yet, but to fix it yourself you should hook into `send_password_change_email` and `send_email_change_email`. An example and (probably working) solution for the password-change notification can be found in [the PR of contemplate](https://github.com/jfarthing84/theme-my-login/pull/65). Changing the e-mail-change notification would be largely similar. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Custom reset password notification e-mail’ is closed to new replies. * ![](https://ps.w.org/theme-my-login/assets/icon-256x256.png?rev=1891232) * [Theme My Login](https://wordpress.org/plugins/theme-my-login/) * [Frequently Asked Questions](https://wordpress.org/plugins/theme-my-login/#faq) * [Support Threads](https://wordpress.org/support/plugin/theme-my-login/) * [Active Topics](https://wordpress.org/support/plugin/theme-my-login/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/theme-my-login/unresolved/) * [Reviews](https://wordpress.org/support/plugin/theme-my-login/reviews/) * 12 replies * 4 participants * Last reply from: [TacoV](https://wordpress.org/support/users/tacov/) * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/custom-reset-password-notification-e-mail/#post-6690436) * Status: not resolved