Hi @jcvillacorta,
Thanks for choosing IntellyWP products.
I have checked your issue with our techs and seems that could be connected to the number of posts that you have defined (sometimes our plugin require a lot of time to load all the post inside the dropdown that, theoretically is shown in this popup when you click the shortcode button in WP editor).
We are working on this to find a possible fix, in the while by suggestion is to use manually the shortcode due to is very easy.
We have 2 different shortcodes that you can insert in any place or your post content.
[irp] will insert the related box searching automagically the best content to fix (based on categories or tags)
[irp posts=”YOUR-POST-ID”] will insert a specific post inside the content not necessary with the same categories or tags
Please be aware that when you will insert one of this 2 shortcodes manually our plugin will not insert any other related box for this article.
Let me know if you have any additional questions and will be a pleasure to help you.
Cheers
Alex
Hello Alex,
Did you come up with a solution to this? I’m having the exact same issue. Could a DB optimization help? The shortcode workaround is a solution but not very handy.
Thank you
Hi @gasmas75,
unfortunately the new version is not still available.
If you want i can create a customized version during the next days.
In that case, please send an email to support@intellywp.com to open a ticket in our tech team helpdesk.
Have a nice day
Alex
Hello,
I’ve sent an email to your support team, but neither a ticket was opened nor a solution provided. Are you still planning on developing a solution? Should we seek another plugin?
This is a great one and i wouldn’t like to uninstall it.
Thank you
Hi @gasmas75,
I already created this customized version but, unfortunately, we didn’t received your email 🙁
Could you please send again the email to support@intellywp.com?
Thank you
Alex
Hello, just sent the email. Please check your inbox… or spam 🙂
Thank you in advance
Hi @gasmas75, thank you.
We received your email, please let us know.
Have a nice day
Alex.
Hello Alex,
I installed the version provided. During the first tests, it seems to be working fine. I’ll let you know if something’s wrong.
Thank you for your great plugin and even better support
Hi @gasmas75
You’re welcome 🙂
If you still need help, we’re more than happy to assist you.
Cheers
Alex
