Support » Plugin: Custom post types » custom post type not recognised by notification plugin

  • Resolved nimrod54

    (@nimrod54)


    Hi there,

    thank you for the nice plugin.
    I successfully created custom post types. They are listed in the admin dashboard. I plan to notify subscribers when a new custom post is published. I use the plugin Better Notifications for WP, but unfortunately it does not recognise the new custom post types created with your plugin. I tried other notification plugins as well, without any success.
    Is there anything I should do to make it work? Or will this be working after the next release of your plugin is made available?

    best regards

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Andrea De Giovine

    (@andreadegiovine)

    Hi @nimrod54 🙂 and thanks for using the plugin!
    I just did a test, and it works fine. Here’s what I did:

    1. I created the custom post type “Customers” with my plugin;
    2. Installed the plugin “Better Notifications for WP”;
    3. From “Notifications > Add New” I created the notification (in “Notification For” I chose “Custom Post Type – ‘Customers’ > New ‘Customers’ Published”);
    4. I added a new “Customers”;
    5. I received a notification email from the plugin “Better Notifications for WP”;

    Seems to work fine, did you also do this process?

    Have you checked if the site is sending other emails (registration, comments, etc.)? It could be a problem sending emails, or checking the SPAM or junk folder of your email inbox.

    If you liked this plugin, leave a 5-star review to recommend it to future users.

    Let me know, see you soon!

    • This reply was modified 1 year, 6 months ago by Jan Dembowski. Reason: Deleted ?filter=5 from the review link
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @andreadegiovine Don’t put ?filter=5 in your review links, it hides the non-5 star reviews from the person who uses that link and that’s not being completely honest. That’s not necessary as the stars default to 5 for all new reviews. The reviewer would manually need to change it to something other than 5 if they wanted to.

    I’ve removed that part and now they’ll see the actual reviews and not just the 5 star ones.

    Plugin Author Andrea De Giovine

    (@andreadegiovine)

    @jdembowski ok thanks!

    Thread Starter nimrod54

    (@nimrod54)

    @andreadegiovine

    Hi Andrea,

    I took steps 1 and 2 successfully.
    Step 3: I could not choose “Custom post type – ‘<my_new_custom_post_type>’ …
    I see in Better Notifications all other custom post types created by other plugins, but not the post type I created with your plugin. Again, same is true for other notification plugins i tried.

    I checked my site is sending emails without any problem.

    I assume there is a conflict with another plugin. I will set up a new wordpress site for testing and try again within the next few days.

    btw I’m using the elementor plugin. Could this cause any conflict?

    best regards

    Thread Starter nimrod54

    (@nimrod54)

    I did another test. I deactivated your plugin and installed and activated a different plugin and created a custom post type. This custom post type is recognised by Better notifications.

    Plugin Author Andrea De Giovine

    (@andreadegiovine)

    @nimrod54
    Is the created post type set as public? That setting includes other post type settings. I suggest you try changing “Visibility” to “YES” and it should work.
    I’m working on an update that includes fixes for this situation.
    Let me know if it works.

    Thread Starter nimrod54

    (@nimrod54)

    Andrea,
    it’s working now, perfect, thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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