Title: Customer Payment Page error
Last modified: January 29, 2018

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# Customer Payment Page error

 *  Resolved [ltudbd](https://wordpress.org/support/users/ltudbd/)
 * (@ltudbd)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/custom-payment-page-error/)
 * Hello,
    We just recently upgraded to the latest version of WordPress (4.9.2) 
   and the latest version of Woocommerce (3.2.6) and we notice on manual orders,
   if we send an invoice to the customer or if we try to use the “Customer Payment
   Page” link to input the credit card info to process the payment, we get a “This
   order cannot be paid for. Please contact us if you need assistance.” error. Any
   idea why this is happening after the updates?
    -  This topic was modified 8 years, 8 months ago by [ltudbd](https://wordpress.org/support/users/ltudbd/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * (@fernashes)
 * Automattic Happiness Engineer
 * [8 years, 8 months ago](https://wordpress.org/support/topic/custom-payment-page-error/#post-9916329)
 * Hey there,
 * Can you please share some more information with us?
    * System status log: [https://wordpress.org/support/topic/before-posting-gather-the-following-details/](https://wordpress.org/support/topic/before-posting-gather-the-following-details/)*
   Which payment gateway are you using? If you’re using multiple, are you seeing
   this same problem with all of them? * Are you checking the payment page as yourself,
   or as the user the payment is assigned to?
 * Thanks!

Viewing 1 replies (of 1 total)

 The topic ‘Customer Payment Page error’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/custom-payment-page-error/#post-9916329)
 * Status: resolved