Support » Plugin: MailPoet - emails and newsletters in WordPress » Custom Manage Subscription page not showing MP content

  • Resolved Pete

    (@perthmetro)


    Custom Manage Subscription page not showing MP content… I’ve nominated my own Manage Subscription page and Unsubscribe page. Nothing but the page title shows on the Manage Subscription page and nothing but the page title and shortcode [mailpoet_manage_text=”Manage your subscription”] shows on the Unsubscribe page…

    What am I doing wrong?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author MailPoet

    (@mailpoet)

    @perthmetro You are not doing anything wrong, you just need to open these pages through the newsletter footer link to see their contents.

    Thread Starter Pete

    (@perthmetro)

    OK so how do I test this to see if it’s working ok? I sent my email a preview newsletter and when I clicked on the manage subscription link in the email footer it gave me 404.

    • This reply was modified 5 years ago by Pete.
    Plugin Author MailPoet

    (@mailpoet)

    @perthmetro create a list with just your own username and send a newsletter to yourself, not a preview. Let us know if that works.

    Thread Starter Pete

    (@perthmetro)

    This was my url after I click on the link in the email footer…
    https://xyz.com.au/wp-admin/https:/xyz.com.au/manage-email-subscription?mailpoet_router&endpoint=subscription&action=manage&data=eyJ0b2tlbiI6IjhiNjE4NmIwM2RjYjkzYjQ2ZDdhYWU4NWE1N2RmMjRlIiwiZW1haWwiOiJjb250YWN0QHBlcnRocmVsaWVmdGVhY2hlcnMuY29tLmF1In0

    So I changed it to…
    https:/xyz.com.au/manage-email-subscription?mailpoet_router&endpoint=subscription&action=manage&data=eyJ0b2tlbiI6IjhiNjE4NmIwM2RjYjkzYjQ2ZDdhYWU4NWE1N2RmMjRlIiwiZW1haWwiOiJjb250YWN0QHBlcnRocmVsaWVmdGVhY2hlcnMuY29tLmF1In0

    and I got my original issue that I was directed to the page with only the page title and shortcode [mailpoet_manage_text="Manage your subscription"]

    Thread Starter Pete

    (@perthmetro)

    I have a Post Notifications set up with Send immediately if there's new content, but when I posted a new CPT post (as i’ve nominated) I don’t get an email notification.

    Thread Starter Pete

    (@perthmetro)

    I added a new footer to my email template and that fixed the weird url as above and it still gives me the wrong url, but it still gives me the original issue that I was directed to the page with only the page title and shortcode [mailpoet_manage_text="Manage your subscription"]

    It appears the shortcode isn’t working?

    • This reply was modified 5 years ago by Pete.
    menace2society

    (@menace2society)

    Shortcode [mailpoet_manage_subscription] works for me.

    Best regards.

    Plugin Author MailPoet

    (@mailpoet)

    @perthmetro Sorry about that, we just found the error in our Plugin text! You should use instead [mailpoet_manage_subscription] on your custom pages.

    Thread Starter Pete

    (@perthmetro)

    My [mailpoet_manage_subscription] shortcode still isn’t working

    @perthmetro, could we please ask you to use the feedback button in the bottom right corner of the plugin or e-mail us at beta@mailpoet.com so that we could take a closer look at what’s causing the shortcode not to work on your site?

    Thank you,
    MailPoet Team.

Viewing 10 replies - 1 through 10 (of 10 total)
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