Title: Custom Mail
Last modified: February 25, 2020

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# Custom Mail

 *  Resolved [tpsve](https://wordpress.org/support/users/tpsve/)
 * (@tpsve)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/custom-mail/)
 * Hi want to know how can I change layout and content of receiving mail

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [wp3cx](https://wordpress.org/support/users/wp3cx/)
 * (@wp3cx)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/custom-mail/#post-12477073)
 * Hi [@tpsve](https://wordpress.org/support/users/tpsve/) ,
 * Which template/layout do you want to change?
 * You can change the transcript one under **Settings**-> **General Settings** -
   > **Chat Transcript Settings**
 *  Thread Starter [tpsve](https://wordpress.org/support/users/tpsve/)
 * (@tpsve)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/custom-mail/#post-12477370)
 * Going to admin ,when new user ping in chat
 *  Plugin Author [wp3cx](https://wordpress.org/support/users/wp3cx/)
 * (@wp3cx)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/custom-mail/#post-12477403)
 * Unfortunately that is currently not editable. We **might** however consider adding
   it in a future release!
 *  Thread Starter [tpsve](https://wordpress.org/support/users/tpsve/)
 * (@tpsve)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/custom-mail/#post-12477736)
 * Any idea when?
 *  Plugin Author [wp3cx](https://wordpress.org/support/users/wp3cx/)
 * (@wp3cx)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/custom-mail/#post-12477746)
 * Unfortunately not as this is just a consideration. If we do implement this we
   will let you know by updating this topic.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Custom Mail’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [wp3cx](https://wordpress.org/support/users/wp3cx/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/custom-mail/#post-12477746)
 * Status: resolved