Support » Plugin: Custom Icons for Elementor » Custom icon turned to square

  • Resolved vind

    (@vind)


    It suddenly occurred, probably after an update, that a custom icon I have installed with Elementor stopped displaying properly, and is now being rendered as a blank box.

    I tried the steps in this thread, but to no avail.

    Any way to have this solved?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Michael Bourne

    (@michaelbourne)

    What is it supposed to be?

    When I remove the font-family from it, it renders an actual blank box, like you will commonly see with icon errors.

    You custom icon renders as a skewed white square, as if it’s intentional.

    Thread Starter vind

    (@vind)

    If you are seeing a skewed solid white square, that is the logo for Bandcamp, which is supposed to render next to the brand’s name on that page.

    Plugin Author Michael Bourne

    (@michaelbourne)

    Hey @vind

    The icon I see on your page matches the logo I see on Bandcamp.

    Possibly a local cache issue on your end?

    Thread Starter vind

    (@vind)

    I discovered that the only link we had directing to that page from our website was called through an HTTP request and not HTTPS, and it seems the custom font error was caused by this circumstance alone. I would assume this is a bug?

    Plugin Author Michael Bourne

    (@michaelbourne)

    Ah that makes sense. Protocol mismatch, blocked by a CORS policy.

    The plugin uses plugin_dir_url( __FILE__ ) as the base for the CSS file, which traces down to a call to is_ssl() for the protocol. Since the server is set up for hTTPS, the included URL has https.

    Your site shouldn’t be able to load in http in this case, you need to set up a redirect rule for that to prevent it from happening.

Viewing 5 replies - 1 through 5 (of 5 total)
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