Title: Custom header issue Last modified: August 23, 2017 --- # Custom header issue * Resolved [vacances2000](https://wordpress.org/support/users/vacances2000/) * (@vacances2000) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/) * Hi There, I followed the steps like in this link: * [http://docs.oceanwp.org/article/355-how-to-create-a-custom-header](http://docs.oceanwp.org/article/355-how-to-create-a-custom-header) * but yet the header doesn’t appear on top. Did I ommit any setting or some more special handling to do somewhere? * Thanks and regards, * Jonathan - This topic was modified 8 years, 9 months ago by [vacances2000](https://wordpress.org/support/users/vacances2000/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustom-header-issue-3%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/custom-header-issue-3/page/2/?output_format=md) [→](https://wordpress.org/support/topic/custom-header-issue-3/page/2/?output_format=md) * Theme Author [oceanwp](https://wordpress.org/support/users/oceanwp/) * (@oceanwp) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9434700) * Hello, you have created your custom header via Theme Panel > My Library, select Custom Header in the Style option via the Header > General of the customizer and selected your custom header in Select Template? * Thread Starter [vacances2000](https://wordpress.org/support/users/vacances2000/) * (@vacances2000) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9434761) * Hi, Yes I did… but doesnt work… It only works when I create the header as a normal WP page and when following your steps, select Page ID = Header instead of custom header in the next drop down * Regards, * Jonathan * Theme Author [oceanwp](https://wordpress.org/support/users/oceanwp/) * (@oceanwp) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9434885) * Don’t use the Page ID option because it will be deleted in a future release. All the plugins are up to date? Do you have any error when you select a template? What is your PHP version? * Thread Starter [vacances2000](https://wordpress.org/support/users/vacances2000/) * (@vacances2000) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9434913) * It was all installed today. Here are the versions: WP 4.8.1. , cpsrvd 11.64.0.36 Version du client de base de données : libmysql – 5.1.73 Extension PHP : mysqliDocumentation curlDocumentation mbstringDocumentation Version de PHP : 5.6.30 phpmyadmin: Version: 4.6.6 Serveur : Localhost via UNIX socket Type de serveur : MariaDB Version du serveur : 10.1.24-MariaDB-cll-lve – MariaDB Server Version du protocole : 10 * I don’t get any error while proceeding. it just doesn’t display … * Regards, * Jon * Theme Author [oceanwp](https://wordpress.org/support/users/oceanwp/) * (@oceanwp) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9434926) * In your custom header, have you added any Elementor widgets? If no, try to add an Elementor widget to see if it work, if it does, add the Spacing widget with 0 margin and add the “no-margin” class to this widget. * Thread Starter [vacances2000](https://wordpress.org/support/users/vacances2000/) * (@vacances2000) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9434970) * Sure I added widgets such as the branding, default navmenu, social icons and search widgets plus a heading… So I tried adding the spacer widget, reduce space to minimum and in advanced CSS classes “no-margin”… No change unfortunately.. this has all been done in the header saved in the theme panel, not the elementor/ my library * Theme Author [oceanwp](https://wordpress.org/support/users/oceanwp/) * (@oceanwp) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9435068) * You have done everything normally, I do not understand why this does not appear when you select your template created in Theme Paenl > My Library via the customizer. Do you use a child theme? If yes, activate the parent theme to see if the issue comes from the child theme. * Thread Starter [vacances2000](https://wordpress.org/support/users/vacances2000/) * (@vacances2000) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9435142) * Sorry, but how can I check it whether child or parent theme? * Thx * Theme Author [oceanwp](https://wordpress.org/support/users/oceanwp/) * (@oceanwp) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9435188) * In your dashboard, Appearance > Themes * Thread Starter [vacances2000](https://wordpress.org/support/users/vacances2000/) * (@vacances2000) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9435228) * Parent theme. I never installed oceanwp-child-theme or similar … * Theme Author [oceanwp](https://wordpress.org/support/users/oceanwp/) * (@oceanwp) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9435243) * I just figured out why you have this problem 🙂 Sorry I had not noticed before, you use the Elementor Canvas template, this template deletes the header and footer, so it’s normal that you do not see your header, you have to use the template by default and if you want a full width page, select the Full Width layout in OceanWP Settings. * Thread Starter [vacances2000](https://wordpress.org/support/users/vacances2000/) * (@vacances2000) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9435351) * When doing that (Theme panel > quick edit template from elementor to default), I get the default header on top of my customed header in the actual header template which is in the Theme panel library * Theme Author [oceanwp](https://wordpress.org/support/users/oceanwp/) * (@oceanwp) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9435360) * No, not in Theme Panel, in your page [https://luxurybarcelonahotels.com/](https://luxurybarcelonahotels.com/), you can use the Elementor Canvas template in Theme Panel > My Library 🙂 * Thread Starter [vacances2000](https://wordpress.org/support/users/vacances2000/) * (@vacances2000) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9435426) * Ok, great 🙂 almost done as I got that page title and side again as well as top bar… I could manage to hidden the two first ones, but not the last one… In customizing top bar, I unchecked enable top bar yet it doesn’t disappear.. Btw can I customize that one? * Thx anyway buddy for your help ! Appreciate it! good plus for buying a pro version 🙂 * Theme Author [oceanwp](https://wordpress.org/support/users/oceanwp/) * (@oceanwp) * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/#post-9435455) * You can disable them via the customizer (entire site) or the OceanWP Settings metabox (per page/post). If you want to do it via the customizer, the page title is in the General Options section. Yes you can customize the top bar and every part of the theme via the customizer 🙂 Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/custom-header-issue-3/page/2/?output_format=md) [→](https://wordpress.org/support/topic/custom-header-issue-3/page/2/?output_format=md) The topic ‘Custom header issue’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.1.6/screenshot.png) * OceanWP * [Support Threads](https://wordpress.org/support/theme/oceanwp/) * [Active Topics](https://wordpress.org/support/theme/oceanwp/active/) * [Unresolved Topics](https://wordpress.org/support/theme/oceanwp/unresolved/) * [Reviews](https://wordpress.org/support/theme/oceanwp/reviews/) ## Tags * [header](https://wordpress.org/support/topic-tag/header/) * 17 replies * 2 participants * Last reply from: [oceanwp](https://wordpress.org/support/users/oceanwp/) * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/custom-header-issue-3/page/2/#post-9437664) * Status: resolved