Support » Fixing WordPress » Custom Header Image is Blank

  • Resolved caroline148



    Whenever I go to upload a new header the image just comes out blank. I cant even see the image in the media library. All the default headers work fine and the custom headers don’t work any of the themes I’ve tried even if the picture is the correct size. I also don’t have any plugins activated and tried reloading 3.4.1 but that made no difference.

    Would be grateful for any suggestions

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  • Have you tried more than one image and are you sure the image is uploading properly and there are no errors?

    Its happening with all the images. How do I check if the image is loading properly? I was thinking that might be the problem as the file name appears but no image, but I don’t know why it wouldn’t load. I’ve tried saving them in different formats but that doesn’t make any difference. Thanks for your help.

    Hi just had look around in my file manager and turns out the header images were getting saved in an old file that didn’t link to the right url. Moved the folder and everything is working fine. Thank you for your suggestions 🙂

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