Support » Plugin: Fluent Support - WordPress Helpdesk and Customer Support Ticket Plugin » Custom filetypes in ticket file upload field

  • Resolved 1110


    How can I enable xlsx file type or any other custom file type other than types that are enabled by default (photos, csv, pdf, …)

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  • Plugin Contributor Rafi Ahmed


    Hi @1110-1,

    We will add a new filter hook for the mime type in the next version. So that you can add the mime type and use it.

    You can search for “fluent_support/mime_groups” filter and you can add your mime types into it.


    Thread Starter 1110


    Thanks for the 1.6.9. update. I can now upload xlsx without problems. Can you just please confirm that this work in email piping service (email based inbox) ie. when I attach xlsx file in email ticked those files then are processed by parser and become available for dovnload in backend (agents portal)

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