Support » Plugin: Extra Product Options (Product Addons) for WooCommerce » Custom Fields to Export Data to CSV

  • Resolved peter-kallkwik

    (@peter-kallkwik)


    Hi,

    I am attempting to use Advanced Order Export For WooCommerce to export my orders to a CSV. (https://wordpress.org/plugins/woo-order-export-lite/)

    It exports my item sold but not the extras that your plugin offers. Would their be a META key with this data?

    This plugin allows me to include any custom META Keys. Would you be able to help?

    All the best,

    Peter

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    Our plugin is compatible with the Advanced Order Export For WooCommerce plugin. You can follow the below steps to export the fields created using our plugin.

    1. After creating the field using our plugin, please place an order.

    2. Open the “Set up fields to export” section in the export plugin settings.

    3. Select the “Product order items” tab form the right side. Then add the field by clicking the “Add field” button and select the field from the “Order item fields” drop-down and click on confirm.

    4. Drag field to the left column.

    5. Save the settings and export the order.

    We hope this will help.

    Thank you.

    Thread Starter peter-kallkwik

    (@peter-kallkwik)

    Thanks for you for your quick reply. I am stuck on step 3.

    “Select the field from the Order item fields drop-down and click on confirm.”

    I am not sure what field I am meant to selecting to output a list of the add-on products.

    Screenshot included:

    https://ibb.co/DfLDjBQ

    Plugin Author ThemeHigh

    (@themehigh)

    You need to select the field name that you have created in our plugin “Extra Product Options” from the list which you need to export.

    >> I am not sure what field I am meant to selecting to output a list of the add-on products.

    We are not sure about the add-on product that you are mentioning here. We have provided the steps to export the fields that you have created using our plugin.

    Thank you!

    Thread Starter peter-kallkwik

    (@peter-kallkwik)

    I’ve put there a number of orders through with the extra product options on the order. When I’ve then followed your instructions as above and get to the stage

    select the field from the “Order item fields” drop-down

    None of the available options are there.

    They are added as builder checkboxes with multiple fields under the ‘Populate options’. Have I added the fields to the right place for them to be picked up by Advanced Order Export?

    Thanks!

    Plugin Author ThemeHigh

    (@themehigh)

    Could you please ensure that you are using our plugin Extra Product Options? Please verify the author of the plugin that you are using.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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