Custom Fields Suddenly stopped working

  • dkeymel

    (@dkeymel)


    10 years, 7 months ago

    We have been using a meta data plugin to add meta data to pages which you specify in custom fields. this was working great until real recently. suddenly when you add the field and update the post the value is removed. however any existing fields can be updated. it appears no new fields can be created.

    I cannot figure out why this is happening. The only change we have had was adding the woocommerce plugin. But disabling this has not restored the function either. What should i look for? I have seen a thing about functions.php but this didnt seem to have any effect on the issue since the issue they mentioned, blank lines at the end, didn’t exist.

    Thanks for taking a moment to consider this.

Viewing 7 replies - 1 through 7 (of 7 total)
  • WPyogi

    (@wpyogi)

    10 years, 7 months ago

    Try deactivating all plugins and resetting the plugins folder – http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F

    That can sometime fix weird plugin problems. Then reactivate the plugins one by one.

    Thread Starter dkeymel

    (@dkeymel)

    10 years, 7 months ago

    Thanks for the idea. I am not sure its a plugin problem really. But disabling and renaming the plugins didn’t seem to have any effect.

    Here is what I am doing which is showing the problem.

    1. Goto edit a Page
    2. Scroll down and choose a field from the list and give it a value.
    3. Add Custom field
    4. See it is listed as expected above.
    5. Click update top right for the page.
    6. The field is now gone (not all fields just the new one)

    Oddly I can update any existing field that was already there with new values but I cannot add new fields.

    WPyogi

    (@wpyogi)

    10 years, 7 months ago

    Which plugin is this? Have you asked in the plugin’s own forum? Find the plugin here:

    http://wordpress.org/plugins/

    Then go to the plugin’s own page – and click on the support tab – scroll down to post there.

    Thread Starter dkeymel

    (@dkeymel)

    10 years, 7 months ago

    I think its a problem with the core WordPress implementation. i cannot add any custom fields. it doesn’t matter what they are for. Even with all plugins disabled and the plugins folder renamed i cannot add them.

    esmi

    (@esmi)

    10 years, 7 months ago

    I think its a problem with the core WordPress implementation.

    In that case, you appear to be the only one out of approx 6 million people with this particular problem. Experience would suggest that this is far more likely to be an issue that is specific to your site. Try:
    – switching to the default 2013 theme.

    – resetting the plugins folder by phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    WPyogi

    (@wpyogi)

    10 years, 7 months ago

    This is in an unmodified default theme?

    Thread Starter dkeymel

    (@dkeymel)

    10 years, 7 months ago

    It is not a default theme no, but the theme was working fine with fields. It has to be woo commerce if it is a plugin. that was the last thing installed when then problem was detected.

    Ill give esmi’s suggestions a try and return with more details if any are uncovered.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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