Support » Plugin: Product Feed PRO for WooCommerce » Custom Fields Don’t Save

  • Resolved bcleave

    (@bcleave)


    Hi there,

    I’m trying to create a custom feed for a website with about 100 products. When I map out the custom field and then press save, then look at the feed, nothing saves except Product ID and description. All otheer changes I added are gone. I’ve tried a few times with the same issue.

    Any idea why this might be happening?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    Hi bcleave,

    Thanks for using our plugin and reaching out to us. Sorry to hear you seem to experience issues with it.

    A few months back this was actually a bug in the plugin and solved. I assume you are on the latest version of the plugin (version 3.3.5)? If so this should no longer happen.

    All the best,
    Eva

    bcleave

    (@bcleave)

    Hi Eva,

    Yes it’s the new version, we just installed it a few days ago 🙂

    Any other ideas what we could do to get around this?

    Thanks!

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    Hi bcleave,

    Can you reach out to support@adtribes.io to solve the issue at hand?

    Thx,
    Eva

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    Assuming the issue at hand has been solved I am going to close the issue for housekeeping reasons. Please feel free to reach out again whenever you have a question.

    Have a wonderful day,
    Eva

    collinegozi

    (@collinegozi)

    Hi,
    I encountered the same issue.
    I have just created a custom feed without problem, but when I create a second one mapping fields, when I hit save and then come back, just last field I created is mapped.
    I use last versione available.
    Thanks,

    Goudie

    (@goudie35)

    Same issue… Only the last created field is saved. It is SUPER annoying 🙁

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    Please do not post comments in issues that have the status “resolved” but create a separate new issue, according to WP guidelines.

    This will also make it easier for use to follow-up and keep track on open issues.

    Thanks,
    Eva

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Custom Fields Don’t Save’ is closed to new replies.