Title: Custom Field doesn't get recognized
Last modified: August 21, 2016

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# Custom Field doesn't get recognized

 *  Resolved [kounamouta](https://wordpress.org/support/users/kounamouta/)
 * (@kounamouta)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/custom-field-doesnt-get-recognized/)
 * Everything works great and the plugin does what it should, but I have a problem
   with the Video Thumbnails custom field. Firstly, I am using a custom field of
   my own for the video (video_url), and everything works great.
 * Now the problem is with Video Thumbnails custom field. When I select it in GD
   Star Rating widget (GD Star Rating widget-> Get Image From-> Custom Field-> video_thumbnail),
   the thumbnail is blank without source just the alt title <img alt=”OXI!” src=””
   width=”38″ height=”38″>
 * I have used other custom fields with GD Star Rating and it’s working so its not
   GD’s problem.
 * Thanks again for your plugin, if the custom field worked it would be perfect.
 * [https://wordpress.org/plugins/video-thumbnails/](https://wordpress.org/plugins/video-thumbnails/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/)
 * (@sutherlandboswell)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/custom-field-doesnt-get-recognized/#post-4638221)
 * The custom field the video thumbnail URL gets stored in is named “_video_thumbnail”,
   so make sure you have the first underscore.
 *  Thread Starter [kounamouta](https://wordpress.org/support/users/kounamouta/)
 * (@kounamouta)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/custom-field-doesnt-get-recognized/#post-4638240)
 * I was quick to judge. I am sorry. Its GD’s problem as it omits (from my understanding)
   the first underscore.
 * GD Star Rating gives you a list with the custom fields and I get only “video_thumbnail”
   without the underscore.
 * Anyway, its not Video Thumbnails problem. Thank you very much for your quick 
   reply.
 *  Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/)
 * (@sutherlandboswell)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/custom-field-doesnt-get-recognized/#post-4638244)
 * The initial underscore makes it a hidden custom field, so they must not be showing
   hidden ones. The one without the underscore is actually a custom field used on
   the image attachments to identify that it was created by Video Thumbnails. The
   GD Star Rating plugin doesn’t seem to appear on the WordPress directory, so unfortunately
   there’s not much I can suggest. The only possibility I can think of is making
   sure the plugin is setting the video thumbnail as the featured image if there’s
   a setting like Get Image From -> Featured Image.
 *  Thread Starter [kounamouta](https://wordpress.org/support/users/kounamouta/)
 * (@kounamouta)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/custom-field-doesnt-get-recognized/#post-4638271)
 * There are three settings, no image, first image from the content and custom field.
 * This is the plugin [http://wordpress.org/support/plugin/gd-star-rating](http://wordpress.org/support/plugin/gd-star-rating).
   I don’t know why they removed it, three days ago it was there and had millions
   of downloads…
 * Anyway I probably will be looking for another rating plugin.
 * Thank you very much for your exceptional and fast support!
 * Video Thumbnails 5/5

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Custom Field doesn't get recognized’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/video-thumbnails_3e6f7f.svg)
 * [Video Thumbnails](https://wordpress.org/plugins/video-thumbnails/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/video-thumbnails/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/video-thumbnails/)
 * [Active Topics](https://wordpress.org/support/plugin/video-thumbnails/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/video-thumbnails/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/video-thumbnails/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [kounamouta](https://wordpress.org/support/users/kounamouta/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/custom-field-doesnt-get-recognized/#post-4638271)
 * Status: resolved