Title: Custom Faq Categories Missing
Last modified: August 30, 2016

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# Custom Faq Categories Missing

 *  Resolved [diywebco](https://wordpress.org/support/users/diywebco/)
 * (@diywebco)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-faq-categories-missing/)
 * I have created a FAQ custom post and made a page with the shortcode using [hs-
   faq-cat id=”117″] All I can see after publishing first FAQ is the shortcode on
   the page (I pasted in both text/visual – no change). Also tried other version
   of shortcode for all FAQs (as there is only one). As I’m replacing my FAQ page
   I created a temp page to see if this will replace it.
    [http://completetrivia.com/faqs-temp/](http://completetrivia.com/faqs-temp/)
 * When I look at your “screenshots tab” I see that the screenshot shows **custom
   FAQ categories**. These do not show in my wp FAQ creation area, only the normal**
   wp-post categories** ( where I created id 117).
 * This could be the problem. Could you advise if this is fixable?
 * Would love to use this plugin as it is both responsive and accepts SEO info. 
   Thanks in advance for your any help – Julie
 * [https://wordpress.org/plugins/hs-simple-faq/](https://wordpress.org/plugins/hs-simple-faq/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [diywebco](https://wordpress.org/support/users/diywebco/)
 * (@diywebco)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/custom-faq-categories-missing/#post-6699920)
 * Hi – ok so I went away to have lunch and came back to find the answer.
 * Realized that under the FAQ entry area there is another page (under settings)
   with settings for the plugin. On that page is a completely different shortcode
   to that on the repository page (maybe author cannot edit it) – which works perfectly.
 * So as plugin is working fine, there is no need to answer this post.
 * For people looking for help – find the settings – shortcode is like this
    [hrf_faqs
   category=’wp-category-slug’ title=’My Awesome Title’]

Viewing 1 replies (of 1 total)

The topic ‘Custom Faq Categories Missing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/hs-simple-faq_ddd3c4.svg)
 * [Helios Solutions Responsive category FAQ](https://wordpress.org/plugins/hs-simple-faq/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/hs-simple-faq/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/hs-simple-faq/)
 * [Active Topics](https://wordpress.org/support/plugin/hs-simple-faq/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/hs-simple-faq/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/hs-simple-faq/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [diywebco](https://wordpress.org/support/users/diywebco/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/custom-faq-categories-missing/#post-6699920)
 * Status: resolved