First time poster and newbie with wordpress.
I had my website made by a professional website make and he gave me the login details to the wordpress. I am not sure what I have done with the custom dropdown menu but there is no dropdown menu anymore.
In the Menu strucutre, I have all the pages and sub-items still there but in the website, I am unable to get the dropdown. What is the problem?? Please help. I tried reading the other posts about the same problem but have not found anything that could help me fix this problem.
Can you provide a url? Is it possible to contact the person that made your website? I usually offer some type of support afterwards for at least a little bit of time for free and I’m assuming your person should?
Unfortunately no, I can’t get in touch with that person anymore. Long story.
The website url is www. ashburtonfamilydental.com.au
Thanks for any suggestions.
I have even tried creating a new navigation menu and then tried to use the new navigation menu as the primary navigation but it did not help.
Hmmm… I’m not 100% sure on that now. Just make sure that in the pages area the structure is correct and then check in the appearance > menus and see if you can find it there. Otherwise, since it’s custom work and I don’t think a theme from wordpress.org, it could be a challenge unless I looked at your backend.
Thanks Josiah. Who do you think would be the best person to have a look at this for me? I am sure it’s a simple few buttons problem but am not sure what I ticked/unticked to cause this problem.
Oh, and I did upgrade the wordpress version today as well. Do you think that could have affected it??
it shouldn’t caused an issue but it may have. I can take a look if need be.
Thanks for your generosity Josiah. How do I give you my details?
I can take a look if need be.
Please keep support on these forums and not attempt to use them to contact people.
That behavior is really discouraged, please do not do that again.
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