Title: Custom Dropdown field broken
Last modified: June 28, 2018

---

# Custom Dropdown field broken

 *  [richardaj](https://wordpress.org/support/users/richardaj/)
 * (@richardaj)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/custom-dropdown-field-broken/)
 * I created a custom dropdown field and it doesn’t show up. I’ve followed the troubleshooting
   steps on [this page](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
   by deactivating all plugins except Ultimate Member and switching to the Twenty
   Fifteen Theme, but I’m still experiencing this error. What PHP extensions are
   required for this plugin to work? I’m running CentOS with the following install
   info:
 *     ```
       ### Begin Install Info ###
   
       ## Please include this information when posting support requests ##
   
       --- Site Info ---
   
       Site URL:					http://readinquirewrite.umich.edu
       Home URL:					http://readinquirewrite.umich.edu
       Multisite:					No
   
       --- Hosting Provider ---
   
       Host:						DBH: localhost, SRV: _
   
       --- User Browser ---
   
       Platform:                 Apple 
       Browser Name:             Chrome  
       Browser Version:          67.0.3396.99 
       User Agent String:        Mozilla/5.0 (Macintosh; Intel Ma 
       			  c OS X 10_13_4) AppleWebKit/537.
                                 36 (KHTML, like Gecko) Chrome/67
                                 .0.3396.99 Safari/537.36
   
       ---- Current User Details --
   
       Role: administrator, um_admin
   
       --- WordPress Configurations ---
   
       Version:						4.9.6
       Language:					en_US
       Permalink Structure:			/%year%/%monthnum%/%day%/%postname%/
       Active Theme:				Twenty Fifteen 2.0
       Page On Front:				Home (#50)
       Page For Posts:				 (#0)
       ABSPATH:					/usr/local/miserver/read-inquire-write/
       All Posts/Pages:				4
       WP Remote Post:           		wp_remote_post() works
       WP_DEBUG:                 			Disabled
       WP Table Prefix:          			Length: 3, Status: Acceptable
       Memory Limit:   				40MB
   
       --- UM Configurations ---
   
       Version:						2.0.17
       Upgraded From:            		None
       Current URL Method:			HTTP_HOST
       Cache User Profile:			No
       Generate Slugs on Directories:	Yes
       Rewrite Rules: 				Yes
       Force UTF-8 Encoding: 		No
       JS/CSS Compression: 			No
       Nav Menu Settings: 			Yes
       Port Forwarding in URL: 		No
       Exclude CSS/JS on Home: 		No
   
       --- UM Pages Configuration ---
   
       User:						http://readinquirewrite.umich.edu/user/
       Account:						http://readinquirewrite.umich.edu/account/
       Members:					http://readinquirewrite.umich.edu/members/
       Register:						http://readinquirewrite.umich.edu/register/
       Login:						http://readinquirewrite.umich.edu/login/
       Logout:						http://readinquirewrite.umich.edu/logout/
       Password Reset:				http://readinquirewrite.umich.edu/password-reset/
   
       --- UM Users Configuration ---
   
       Default New User Role: 		0
       Profile Permalink Base:		user_login
       User Display Name:			full_name
       Force Name to Uppercase:		Yes
       Redirect author to profile: 		Yes
       Enable Members Directory:	No
       Use Gravatars: 				No
       Require a strong password: 	Off
       Editable primary email field in profile view:	Off
   
       --- UM Access Configuration ---
   
       Global Site Access:						Site accessible to Logged In Users
       Custom Redirect URL:						
       Exclude the following URLs:				
       Backend Login Screen for Guests:			No
       Redirect to alternative login page:			http://readinquirewrite.umich.edu/login/
       Backend Register Screen for Guests:		No
       Redirect to alternative register page:		http://readinquirewrite.umich.edu
       Access Control widget for Admins only: 		Yes
       Enable the Reset Password Limit:			Yes
       Reset Password Limit: 3Disable Reset Password Limit for Admins: No
       Blacklist Words: 							5
   
       --- UM Email Configurations ---
   
       Mail appears from:  			Read.Inquire.Write
       Mail appears from address:  	readinquirewrite@umich.edu
       Use HTML for E-mails:   		Yes
       Account Welcome Email:  		Yes
       Account Activation Email:   	Yes
       Pending Review Email:   		Yes
       Account Approved Email: 		Yes
       Account Rejected Email: 		Yes
       Account Deactivated Email:  	Yes
       Account Deleted Email:  		Yes
       Password Reset Email:   		Yes
       Password Changed Email: 		Yes
   
       --- UM Total Users ---
   
                       All Users(17)
       administrator(4)
       subscriber(13)
       um_member(12)
       um_admin(4)
       none(0)
   
       --- UM Roles ---
   
                       Administrator (administrator)
       Editor (editor)
       Author (author)
       Contributor (contributor)
       Subscriber (subscriber)
       Member (um_member)
       Admin (um_admin)
   
       --- UM Custom Templates ---
   
                       N/A
   
       --- UM Email HTML Templates ---
   
                       N/A
   
       --- Web Server Configurations ---
   
       PHP Version:              			7.2.6
       MySQL Version:            			5.5.56
       Web Server Info:          			nginx/1.12.2
   
       --- PHP Configurations ---
   
       PHP Memory Limit:         			256M
       PHP Upload Max Size:      			2M
       PHP Post Max Size:        			8M
       PHP Upload Max Filesize:  			2M
       PHP Time Limit:           			30
       PHP Max Input Vars:       			1000
       PHP Arg Separator:        			&
       PHP Allow URL File Open:  			Yes
   
       --- Web Server Extensions/Modules ---
   
       DISPLAY ERRORS:           			N/A
       FSOCKOPEN:                			Your server supports fsockopen.
       cURL:                     			Your server supports cURL.
       SOAP Client:              			Your server does not have the SOAP Client enabled.
       SUHOSIN:                  			Your server does not have SUHOSIN installed.
       GD Library:               			PHP GD library is NOT installed on your web server.
       Mail:                     			PHP mail function exist on your web server.
   
       --- Session Configurations ---
   
       Session:                  			Enabled
       Session Name:             			PHPSESSID
       Cookie Path:              			/
       Save Path:                			/var/lib/php/session
       Use Cookies:              			On
       Use Only Cookies:         			On
   
       --- WordPress Active Plugins ---
   
                       Ultimate Member: 2.0.17
   
       ### End Install Info ###
       ```
   

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [jenessaw](https://wordpress.org/support/users/jenessaw/)
 * (@jenessaw)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/custom-dropdown-field-broken/#post-10617975)
 * [@richardaj](https://wordpress.org/support/users/richardaj/) did you figure this
   out? I have the same issue.
 *  Thread Starter [richardaj](https://wordpress.org/support/users/richardaj/)
 * (@richardaj)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/custom-dropdown-field-broken/#post-10656136)
 * [@jenessaw](https://wordpress.org/support/users/jenessaw/) I haven’t figured 
   this out yet. I ended up just using checkboxes for now…
 *  [jenessaw](https://wordpress.org/support/users/jenessaw/)
 * (@jenessaw)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/custom-dropdown-field-broken/#post-10656481)
 * Hey [@richardaj](https://wordpress.org/support/users/richardaj/)
    I actually 
   got it working with the latest updates to UM & WP. Not sure what the fix was 
   but *shrugs*. I also have ACF and that was causing a couple conflicts but the
   latest updates to everything took care of everything.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Custom Dropdown field broken’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
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 * 3 replies
 * 2 participants
 * Last reply from: [jenessaw](https://wordpress.org/support/users/jenessaw/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/custom-dropdown-field-broken/#post-10656481)
 * Status: not resolved