Custom Contact Form

  • warrenbuys

    (@warrenbuys)


    11 years ago

    Hi,
    I am experiencing an issue with the Custom Contact Form Plugin. It has been working successfully up until now and have been very happy with it, however my Form Submissions are not coming through to my emails anymore. I have the default WordPress setting selected for my emails in the General settings and like I said previous, this was working up until about a week ago. I have not made any changes to the plugin itself to my knowledge hence my confusion as to why this is not now sending. The Form Submissions are being saved in my back office though which is good for the time being.

    Note I have the same contact form with the exact same settings setup on 2 other websites and these are performing perfectly. All 3 websites are hosted on GoDaddy.com

    I have redirected one of these contact forms to the desired email address and they work, so it appears to not be an email problem. I have changed the problematic contact form to another email address and this has not resolved the issue.

    I have tried setting up the alternate SMTP email setting and this has not fixed it.

    Lastly I have tried deactivating and re-installing the plugin however this also has not fixed the issue and whenever I re-install the plugin, my previous settings and Saved Form Submissions are still there, so I cannot even seem to be able to completely reset the Plugin and start from the beginning with default settings.

    Any assistance would be great please as I do not seem to be making any headway.

    Cheers

    Warren

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter warrenbuys

    (@warrenbuys)

    11 years ago

    Please Help

    ddpvk

    (@ddpvk)

    11 years ago

    I’d like to add to this because I’ve been having problems with CCF that started at the same time… I’ve used this plugin for ages on all my WP sites but I had a new site I was making last week and tried to get CCF like I always do and it’s gone. The link to the plugins page in the WP plugin directory now just says ”this plugin cannot be found”. It’s totally disappeared. What does this mean when a plugin disappears like that? Is that why the person above is also having problems that started at the same time? I haven’t checked any older sites that I used it for for problems yet but I definitely will now… I really just want to know where my favorite contact form plugin went 🙁

Viewing 2 replies - 1 through 2 (of 2 total)
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