Title: Custom Booking Forms – Admin Email notification Last modified: August 21, 2016 --- # Custom Booking Forms – Admin Email notification * Resolved [2cats](https://wordpress.org/support/users/2cats/) * (@2cats) * [12 years, 1 month ago](https://wordpress.org/support/topic/custom-booking-forms-admin-email-notification/) * Hi, we have the Pro version but license has expired. If we can resolve this, we’ll re-up! I’m trying to get custom booking fields to appear in the administrative email received when someone books a ticket, and we can’t make it work. Here’s what’s coming through (all custom fields are in format #_BOOKINGFORMCUSTOM{field_id}: * #_BOOKINGFORMCUSTOM{attendee_intro} name (email) will attend WSAPT & ICC Region II 2014 Spring Conference on Monday, April 28, 2014 – Tuesday, April 29, 2014 and is reserving 1 spaces. Jurisdiction: #_BOOKINGFORMCUSTOM{jurisdiction} Email: email Phone: #_BOOKINGFORMCUSTOM{phone} WSAPT Member? #_BOOKINGFORMCUSTOM{are_you_a_wsapt_member_f} Certified Permit Tech? #_BOOKINGFORMCUSTOM{are_you_a_certified_permit_tech_f} First Conference? #_BOOKINGFORMCUSTOM{is_this_your_first_conference_f} * I’m using the formatting from your Placeholders page in the dashboard bu wonder if the {text_here} business is correct? It would be great to have an actual example of a customized email somewhere to look at. * Please respond ASAP as this conference is approaching and it’s a bear getting the information we need to the right people. Thank you! * [https://wordpress.org/plugins/events-manager/](https://wordpress.org/plugins/events-manager/) Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [angelo_nwl](https://wordpress.org/support/users/angelo_nwl/) * (@angelo_nwl) * [12 years, 1 month ago](https://wordpress.org/support/topic/custom-booking-forms-admin-email-notification/#post-4765883) * the above placeholder seems correct; can I know what are you getting instead? * Thread Starter [2cats](https://wordpress.org/support/users/2cats/) * (@2cats) * [12 years, 1 month ago](https://wordpress.org/support/topic/custom-booking-forms-admin-email-notification/#post-4765909) * Hi Angelo, Thanks for your quick reply. This is the confirmation email that came to the admin (email and username did come through, I’ve blanked them out). Am I possibly using the wrong placeholders?: * #_BOOKINGFORMCUSTOM{attendee_intro} username (email) will attend 2014 Spring Conference on Monday, April 28, 2014 – Tuesday, April 29, 2014 and is reserving 1 spaces. Jurisdiction: #_BOOKINGFORMCUSTOM{jurisdiction} Email: email Phone:# _BOOKINGFORMCUSTOM{phone} WSAPT Member? #_BOOKINGFORMCUSTOM{are_you_a_wsapt_member_f} Certified Permit Tech? #_BOOKINGFORMCUSTOM{are_you_a_certified_permit_tech_f} First Conference? #_BOOKINGFORMCUSTOM{is_this_your_first_conference_f} * Thanks! * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [12 years, 1 month ago](https://wordpress.org/support/topic/custom-booking-forms-admin-email-notification/#post-4765926) * Are these fields that are within the user registration system? If so, you’d need to use #_BOOKINGFORMCUSTOMREG{field_id} instead. * Thread Starter [2cats](https://wordpress.org/support/users/2cats/) * (@2cats) * [12 years, 1 month ago](https://wordpress.org/support/topic/custom-booking-forms-admin-email-notification/#post-4765929) * Thank you — these fields are added in the Forms Editor > Attendee Form, we’ve got an Attendee Form called More_Fields. Would these also fall under the user registration — #_BOOKINGFORMCUSTOMREG{field_id}, or is there some other way to call them into the admin booking confirmation email? * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [12 years, 1 month ago](https://wordpress.org/support/topic/custom-booking-forms-admin-email-notification/#post-4765939) * If it’s in an attendee form, then #_BOOKINGATTENDEES is probably what you need: * [http://wp-events-plugin.com/documentation/placeholders/](http://wp-events-plugin.com/documentation/placeholders/) * Thread Starter [2cats](https://wordpress.org/support/users/2cats/) * (@2cats) * [12 years, 1 month ago](https://wordpress.org/support/topic/custom-booking-forms-admin-email-notification/#post-4765947) * THANK YOU caimin_nwl! That did the trick and everyone is so pleased! I truly appreciate your speedy responses and assistance with this. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Custom Booking Forms – Admin Email notification’ is closed to new replies. * ![](https://ps.w.org/events-manager/assets/icon-256x256.png?rev=1039078) * [Events Manager - Calendar, Bookings, Tickets, and more!](https://wordpress.org/plugins/events-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/events-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/events-manager/) * [Active Topics](https://wordpress.org/support/plugin/events-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/events-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/events-manager/reviews/) * 6 replies * 3 participants * Last reply from: [2cats](https://wordpress.org/support/users/2cats/) * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/custom-booking-forms-admin-email-notification/#post-4765947) * Status: resolved