Title: Current Level – not paying
Last modified: March 24, 2017

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# Current Level – not paying

 *  Resolved [cfhungler](https://wordpress.org/support/users/cfhungler/)
 * (@cfhungler)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/current-level-not-paying/)
 * I have some cash options on my site and when I sign someone up for this option
   I go to this user and it says current level – cash option – not paying
 * I have the membership level set up
    recurring payment box checked indefinite 
   billing cycle Yes – users can only pay with check
 * Is should not say not paying it should say $20 per month
 * Some come through fine and others don’t
 * Do I not have something set up correctly?
 * I have this same problem on all of my check only options
 * Thank you
    Chas

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/current-level-not-paying/#post-8959910)
 * Hi Chas,
 * Thank you for getting in touch and using Paid Memberships Pro.
 * Do you add the users memberships through the admin dashboard or do they checkout
   normally using pay by check option and it’s not showing that they are paying 
   customers?
 * I apologize if I am misunderstanding the issue here.
 *  Thread Starter [cfhungler](https://wordpress.org/support/users/cfhungler/)
 * (@cfhungler)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/current-level-not-paying/#post-8960657)
 * We do everything through the website
 * Login to the site as the member and go to the my membership page
 * Change their membership on the site.
 * Then we go back to the backend of the site and sometimes we see this “not paying”
   on the user page membership level.
 * Thank you
    Chas
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/current-level-not-paying/#post-8968209)
 * Hi Chas,
 * Thank you for the update. If you are changing the users membership as an administrator
   inside the WordPress dashboard it will show them as ‘not paying’ because the 
   user was manually added to your membership level.
 * If you do everything from the user side and checkout does it show paying?
 *  Thread Starter [cfhungler](https://wordpress.org/support/users/cfhungler/)
 * (@cfhungler)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/current-level-not-paying/#post-8968921)
 * I think that was the problem. I had to go back in and change the membership level
   as the member and it worked.
 * Thanks
    Chas

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Current Level – not paying’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [cfhungler](https://wordpress.org/support/users/cfhungler/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/current-level-not-paying/#post-8968921)
 * Status: resolved