Support » Plugin: Enhanced Ecommerce Google Analytics Plugin for WooCommerce » Currency is not converted before showing in G.A.

  • Resolved solidgray1org

    (@solidgray1org)


    Hi Guys, we are encountering an issue we need to address. Our google analytics does not receive the correct amount in the right currency.
    – We’re using the “WooCommerce Price Based on Country Pro Add-on” to enable checkout/payment in the local currency of the visitor.

    Example of the problem: When an order is processed in Indian roepies, and we see the transaction in our GA e-commerce revenue, it displays the total amount payed in Indian roepies, as though it were Euro’s.
    (showing for example a revenue of € 19.000 – where it actually was 19.000 INR / 235 EUR)

    – Would you have an solution for this issue?

    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Author Tatvic

    (@tatvic)

    Hi,

    Thank you for writing to us!

    Our plugin will track the base currency from your store. It is not compatible with the WooCommerce Price Based on Country Add on. It requires a custom implementation, especially for your store.

    Feel free to contact us at analytics2(at)tatvic(dot)com in case you need more information.

    Hope this helps!

    Thanks & Regards,

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.