Title: CurlSSL is required – fix for "The user has canceled the authentication"
Last modified: August 20, 2016

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# CurlSSL is required – fix for "The user has canceled the authentication"

 *  Resolved [terrymason](https://wordpress.org/support/users/terrymason/)
 * (@terrymason)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/curlssl-is-required/)
 * I’ve finally solved the problem that I was having with all providers. When signing
   in I’d get the message:
 * Authentification failed. The user has canceled the authentication or the provider
   refused the connection.
 * What I found is that you need to have Curl SSL installed on your server.
 * You can find out if CurlSSL is installed on your server by downloading this file
   and uploading it to your server, then calling the file from a web browser:
    [Hybrid Auth requirements](https://github.com/mistergiri/hybridauth/blob/master/requirements.php57a/requirements.php)
 * After installing this I’m able to successfully login to my site with facebook–
   [CarBot](http://www.carbot.org)
 * [http://wordpress.org/extend/plugins/wordpress-social-login/](http://wordpress.org/extend/plugins/wordpress-social-login/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [terrymason](https://wordpress.org/support/users/terrymason/)
 * (@terrymason)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/curlssl-is-required/#post-3398392)
 * As a followup – it would be great to have that contents of that requirements.
   php file built into the plugin requirements test.
 *  Plugin Author [Miled](https://wordpress.org/support/users/miled/)
 * (@miled)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/curlssl-is-required/#post-3398529)
 * Thanks a lot terrymason!
 *  Thread Starter [terrymason](https://wordpress.org/support/users/terrymason/)
 * (@terrymason)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/curlssl-is-required/#post-3398548)
 * No problem – This plugin really is amazing – thank you for all your hard work.
 * I’ve found that on my site CarBot that no one signs up for an account via the
   traditional wordpress way – all signups are done via providers and this plugin.
   I owe all my registered users to you!
 *  [tian gong](https://wordpress.org/support/users/babamama/)
 * (@babamama)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/curlssl-is-required/#post-3398837)
 * Hello Terrymason
    I faced same problem. I tried to do it with your instructions,
   but I can’t download following: [Hybrid Auth requirements](https://github.com/mistergiri/hybridauth/blob/master/requirements.php57a/requirements.php)
 * Would you like to tell me the way how to do it ?
 *  Thread Starter [terrymason](https://wordpress.org/support/users/terrymason/)
 * (@terrymason)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/curlssl-is-required/#post-3398838)
 * The file that I had linked to was only a script that would detect if Curl SSL
   is installed on your server. This is not needed any more, since Miled added this
   to the diagnostics.
 * Just go (inside of the installed plugin) to components, then diagnostics, and
   run that. It will tell you if Curl SSL is installed.
 *  [tian gong](https://wordpress.org/support/users/babamama/)
 * (@babamama)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/curlssl-is-required/#post-3398840)
 * Thanks.
 *  [Mh Mehedi](https://wordpress.org/support/users/mhmehadi/)
 * (@mhmehadi)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/curlssl-is-required/#post-3398854)
 * I’ve curl SSL installed on my server but it makes same problem.
    Authentification
   failed. The user has canceled the authentication or the provider refused the 
   connection.
 * [Check it out](http://shopbonbons.com/wp-login.php)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘CurlSSL is required – fix for "The user has canceled the authentication"’
is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wordpress-social-login_a1a2bc.svg)
 * [WordPress Social Login](https://wordpress.org/plugins/wordpress-social-login/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-social-login/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-social-login/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-social-login/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-social-login/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-social-login/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [Mh Mehedi](https://wordpress.org/support/users/mhmehadi/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/curlssl-is-required/#post-3398854)
 * Status: resolved