Support » Plugin: MailPoet - emails and newsletters in WordPress » cURL error – ping pong, what’s gone wrong?

  • Hi there
    I’m using both MP2 and MP3. Neither can send with scheduler but MP2 can do an immediate send. Prior to MP3 install all OK with MP2. Have reinstalled MP3 but no change. Scheduler works with all other updates/plugins etc. There are no MP related events in the cron list; The ALTERNATE_WP_CRON constant is set to true.

    Get a cURL timeout error so contacted hosting company. They have asked for:

    Can you ask them [MP] to confirm the exact URL that is requesting via Curl please, or provide a copy of the script being called for us to review?

    Please would you oblige with exact URL and script.

    System info follows:
    name: acolyte
    PHP version: 5.6.33
    MailPoet Free version: 3.3.6
    MailPoet Premium version: N/A
    MailPoet Premium/MSS key: not shown
    WordPress version: 4.9.2
    Database version: 5.6.38
    Web server: Apache
    Server OS: Linux 2.6.32-696.13.2.el6.x86_64 #1 SMP Thu Oct 5 21:22:16 UTC 2017 x86_64
    WP_DEBUG: false
    PHP max_execution_time: 30
    PHP memory_limit: 256M
    PHP upload_max_filesize: 5M
    PHP post_max_size: 8M
    WordPress language: en_GB
    Multisite environment?: No
    Current Theme: Twenty Ten (version 2.4)
    Active Plugin names: another-wordpress-classifieds-plugin/awpcp.php, contact-form-7-to-database-extension/contact-form-7-db.php, contact-form-7/wp-contact-form-7.php, event-list/event-list.php, mailpoet/mailpoet.php, photo-gallery/photo-gallery.php, really-simple-captcha/really-simple-captcha.php, tinymce-advanced/tinymce-advanced.php, updraftplus/updraftplus.php, wordpress-countdown-widget/countdown-widget.php, wordpress-simple-paypal-shopping-cart/wp_shopping_cart.php, wp-extra-file-types/wp-extra-file-types.php, wp-optimize/wp-optimize.php, wp-sitemap-page/wp-sitemap-page.php, wpcf7-redirect/wpcf7-redirect.php, wysija-newsletters/index.php
    Sending Method: MailPoet
    Sending Frequency: 6 emails every 15 minutes
    Task Scheduler method: WordPress
    Cron ping URL:
    Default FROM address:
    Default Reply-To address:
    Bounce Email Address:
    Total number of subscribers: 155

Viewing 1 replies (of 1 total)
  • Jack K


    Hi there @leoclassic,

    I’d recommend directing your host to the mailpoet/lib/Cron/CronHelper.php file. This should help them debug the issue.


Viewing 1 replies (of 1 total)
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