Title: cURL error Advanced Ads
Last modified: July 28, 2020

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# cURL error Advanced Ads

 *  Resolved [stephendew57](https://wordpress.org/support/users/stephendew639/)
 * (@stephendew639)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/curl-error-advanced-ads/)
 * I have loaded the Advanced Ads plugin and I get this error
    An error occured:
   cURL error 28: Operation timed out after 3003 milliseconds with 0 bytes received.
   Plugin help says to whitelist my IP, howver clean talk security says its ok. 
   Where should I white list my ip? or what is the solution to this error?
 * Thanks
    steve

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/curl-error-advanced-ads/#post-13179488)
 * Hi Steve,
 * Thanks for reaching out.
 * Can you please point out to me where exactly you discover this error?
 * Is this while installing the plugin using the WP plugin management or is it about
   a add-on?
 * If it’s about and add-on please reach out through [customer support](https://wpadvancedads.com/support/)
   and link to this thread.
 * I also suggest taking a look at [this resource](https://kb.mailpoet.com/article/311-curl-issue-28-timeout)
   about the issue.
 * Best regards,
    Henning
 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/curl-error-advanced-ads/#post-13208419)
 * Hi [@stephendew639](https://wordpress.org/support/users/stephendew639/)
 * I hope all is well.
 * Where you able to resolve the issue in the meantime? Please proceed as suggested
   above and give me short feedback if there is anything I could help you with.
 * Best regards,
    Henning

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘cURL error Advanced Ads’ is closed to new replies.

 * ![](https://ps.w.org/advanced-ads/assets/icon-256x256.gif?rev=2773443)
 * [Advanced Ads – Ad Manager & AdSense](https://wordpress.org/plugins/advanced-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-ads/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [henningaa](https://wordpress.org/support/users/henningaa/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/curl-error-advanced-ads/#post-13208419)
 * Status: resolved