cURL error 60: SSL certificate problem: unable to get local issuer certificate

  • Resolved razonmasfe

    (@razonmasfe)


    2 years, 10 months ago

    I have a Hostgator hosting service, with Really Simple SSL, but since the beginning I´m having this notice: cURL error 60: SSL certificate problem: unable to get local issuer certificate

    I´ve done everything instructed in the documentation and also contacted Hostgator help service to no avail.

    JetPack cant connect and several plugins cannot be installed…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Leon Wimmenhoeve

    (@leonwimmenhoeve)

    2 years, 10 months ago

    Hi @razonmasfe,

    Most likely, the error is caused due to a certificate chain issue. Please issue a scan of your site via https://www.ssllabs.com/ssltest, for more details.

    Hostgator should be able to solve this issue without too much problems. Alternatively, you could also apply for the Really Simple SSL 5.0 Beta, with which you can generate your own Free Let’s Encrypt SSL certificate.

    I hope this helps. Good luck!

    Regards,
    Leon

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    2 years, 10 months ago

    Updating PHP to the latest version might also resolve the issue. This is often caused by missing or outdated local SSL certificates, which are shipped with packages like PHP, or other server software.

    Thread Starter razonmasfe

    (@razonmasfe)

    2 years, 10 months ago

    Thanks. I copied the suggestion to the Hostgator support team and they sorted it out.

Viewing 3 replies - 1 through 3 (of 3 total)
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