Support » Plugin: Mailchimp for WooCommerce » cURL error 6

  • Resolved rgenck


    I get the following error, and cannot enter my API:

    Mailchimp says: API Request Error – cURL error 6: Could not resolve host

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  • Plugin Support support1


    Hi @rgenck,

    Troubleshooting something like this can be technical in nature and we suggest asking your host or a 3rd party developer for help if you’re not comfortable running the following commands:

    First – we need to see if your server can communicate using CURL directly with the Mailchimp API using the command below:

    curl -v -X GET https://{$DATA_CENTER}{$API_KEY} Wrap

    Please replace the $DATA_CENTER and the $API_KEY with your credentials. You can locate the $DATA_CENTER number in the URL, for example us19.

    If you receive a valid response from the Mailchimp API, that helps us solve the first step of determining whether or not your server itself has been IP Blacklisted by the API gateway.

    Once we’ve verified that you are able to make calls directly using CURL (not in PHP) – there might be an SSL handshake issue / OpenSSL / libCURL issue that might need to be addressed by your server admins. Judging by your error above,
    I have a feeling that this is what needs to be updated.

    Please start by running that command – and report back. I look forward to hearing back from you.

    Plugin Author ryanhungate


    @rgenck it’s been a while since we’ve heard anything from you here, but we just released a new version of the plugin 2.3 today – and if you could please upgrade, let us know if it has solved your issue.

    I don’t remember which site was experiencing this problem, and I’m not sure where to input the code shared above. If it comes up again I can open another ticket if that’s better.

    • This reply was modified 9 months, 1 week ago by rgenck.
Viewing 3 replies - 1 through 3 (of 3 total)
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